11x is Unleashing the Era of Digital Workers on our mission to Automate Everything. We are developing the infrastructure to enable anyone to build, share, and deploy Digital Workers who can be hired just like humans. Imagine how the world will look when the 3.8 billion daily hours spent on mundane and repetitive tasks are instead redeployed to solving the existential problems facing humanity…
We are growing rapidly:
- The world’s best investors, founders, and operators have all backed our Seed
- Our customer growth is off-the-charts
What you will be doing:
- Work hand in hand with the CEO and the GTM team on various topics along the entire customer lifecycle including sales, customer success and customers support
- Help build the GTM function from ground up including defining and refining processes, approach and materials
- Conduct live product demonstrations for potential inbound customers
- Handle customer relationships from plan selection to invoicing and account setup
- Be the 11x advocate for our existing customers and ensure we deliver a best in class product and service eg during onboarding, live phase, renewal
- Maintain and manage ongoing customer relationships and oversee contract renewals
About you:
- You have worked in a high energy and fast moving environment in a customer facing role (high-growth SaaS company, consulting,...)
- You care deeply about delighting customers
- You have a humble attitude, and a desire to do whatever it takes to make the team succeed
- You are ready to work hard in order to make a once-in-a-lifetime, global impact on the world of work
Compensation:
- We offer top compensation packages – backed by 2-3x more equity than the “normal” amount. Our ethos is to keep the team small but insanely brilliant.
