Ask-AI

Overview

Ask-AI is a no-code platform that builds domain-specific AI assistants for employees or customers. It provides natural-language answers from connected knowledge sources and performs in-thread actions to reduce context-switching. The primary value for users is streamlined information access and task automation.

Features

Core AI Assistants

• Build domain-specific assistants for employees or customers without code
• Provide natural-language answers from all connected knowledge sources
• Perform in-thread actions like ticket updates and CRM edits to reduce context-switching

Data & Integrations

• Offer 100+ pre-built, secure connectors for CRM, ticketing, chat, file storage, and BI tools
• Enable real-time ingestion with configurable sync frequency and retention policies
• Deploy instantly in existing workflows via Slack, Teams, and web widget extensions

Security & Governance

• Ensure SOC 2 Type II, ISO 27001, and GDPR compliance
• Provide granular role-based permissions, field-level redaction, and indexing rules
• Guarantee zero data sharing with external LLMs; customers retain full data ownership

Workflow & App Builder

• Use a drag-and-drop designer for automations, notifications, and multi-step processes
• Enable sophisticated, cross-tool processes with conditional logic and API steps
• Support safe iteration by non-technical teams with version control and sandbox testing

Analytics & Knowledge Management

• Surface sentiment, intent, and churn risk signals through conversation analytics
• Keep knowledge bases current with AI-generated article drafts and human review loops
• Link assistant performance to CSAT, resolution time, and cost metrics via usage dashboards

Use Cases

• Post-merger knowledge consolidation: ingest disparate wikis, ticket systems, and chat logs into a single AI assistant within weeks of an acquisition.
• Compliance audit preparation: automatically assemble policies, past tickets, and evidence into auditor-ready reports, cutting manual prep time.
• New-hire onboarding: deliver personalized learning paths and instant Q&A for ramping support agents or sales reps.
• Real-time incident command: enable engineering, support, and comms teams to query live runbooks and past incidents from one console during outages.
• Proactive churn mitigation: trigger account-specific playbooks when analytics detect negative sentiment or feature-usage drops.

Pricing

For detailed pricing information, visit Ask-AI.

Customer Reviews and Feedback

Users of Ask-AI have praised its ability to reduce headcount, increase productivity, and provide valuable insights. The platform is noted for its efficiency and integration with existing workflows.

“Ask-AI delivered on the promise of reducing headcount and increasing productivity per engineer.” — Lihod Rachmilevitch

“We're getting answers from data sources we didn't know we had access to. It truly is a time saver.” — Kim Landau

“During a time when we were prioritizing efficiency and cutting software costs, Ask-AI was one of the only new tools we purchased.” — Joe Taylor

Pairing Ask-AI with 11x

11x is an AI digital workforce platform that automates B2B go-to-market and sales operations. Its AI agents, Julian and Alice, autonomously engage, qualify, and schedule meetings with leads using behavioral signals—without requiring engineering lift or manual outreach.

When used together, Ask-AI and 11x can streamline sales and support processes. For instance, Ask-AI can provide real-time answers and perform in-thread actions, while 11x's AI agents handle lead engagement and meeting scheduling. This combination can significantly reduce manual tasks and improve efficiency.

Book a demo to see how 11x can identify your ideal buyers, engage decision-makers 24/7, and book meetings on autopilot.