Empathy

Overview

Empathy is a platform that supports individuals and families during complex life transitions, such as loss and legacy planning. It offers practical, emotional, and logistical assistance through partnerships with leading organizations, aiming to reduce complexity and deliver meaningful outcomes.

Features

Holistic Support for Life’s Transitions

• Provide on-demand practical, emotional, and logistical guidance for bereavement and other major life events
• Offer step-by-step task lists, expert articles, and 1-to-1 care specialists available around the clock

Legacy Planning & LifeVault™

• Guide estate-planning workflows to help users catalogue assets, wishes, and key documents
• Secure digital vault for wills, insurance policies, passwords, and end-of-life instructions with controlled sharing options

Partner Integration Suite

• Provide APIs and white-label modules for insurers, employers, and benefit platforms to embed Empathy within existing portals
• Offer co-branding, eligibility management, and real-time reporting dashboards for seamless rollout

Security & Compliance Framework

• Maintain SOC 2 Type II certification, SSL encryption, and BBB accreditation
• Align data governance with HIPAA, GDPR, and industry-specific regulations

Impact & Insights Analytics

• Measure quantifiable metrics such as average time and cost savings per user
• Provide organization-level analytics to demonstrate ROI and inform benefit strategy

Use Cases

• Weekend estate-organization sprint that enables retirees to upload and share every critical document in LifeVault™ before meeting with legal counsel
• Automated beneficiary onboarding flow triggered by a life insurer’s claims API, reducing call-center volume and accelerating payout timelines
• Year-long support program for widowers featuring scheduled emotional check-ins, task reminders, and progress tracking
• HR analytics report that quantifies reduced absenteeism and productivity loss after rolling out Empathy as a bereavement benefit
• One-click secure export of vault contents to external attorneys or executors, eliminating manual document transfer

Pricing

For detailed pricing information, visit Empathy.

Pairing Empathy with 11x

11x is an AI digital workforce platform that automates B2B go-to-market and sales operations. Its AI agents, Julian and Alice, autonomously engage, qualify, and schedule meetings with leads using behavioral signals—without requiring engineering lift or manual outreach.

Empathy and 11x can be used together to streamline partner acquisition and engagement. For instance, 11x’s AI agents can autonomously reach out to potential partners, qualify their interest, and schedule meetings, allowing Empathy to focus on delivering its core services.

Book a demo to see how 11x can identify your ideal buyers, engage decision-makers 24/7, and book meetings on autopilot.