KAI

Overview

KAI is a platform that improves health outcomes by extracting hidden human insights from remote conversations. It helps pharmaceutical and healthcare organizations make better decisions, enhance patient care, and optimize commercial effectiveness. KAI collaborates with entities like the NHS and major pharmaceutical companies.

Features

Conversation Capture & Processing

• Automatically records remote audio or video calls with consent.
• Provides high-accuracy speech-to-text transcription supporting diverse accents and clinical terminology.

Insight & Sentiment Analytics

• Uses proprietary NLP to surface emotional tone, intent, and unmet needs within each exchange.
• Visualizes language patterns and “Konversational DNA” to reveal hidden drivers of behavior.

Commercial Performance Optimization

• Benchmarks sales interactions against best-practice models in near real-time.
• Automated alerts flag compliance deviations and missed follow-up opportunities.

Clinical & Patient-Centric Intelligence

• Detects patient concerns and adherence risks in virtual consultations.
• Generates recommendations to help clinicians keep patients out of acute care settings.

Seamless Deployment & Integration

• Three-step onboarding: Connect → Record → Receive insights.
• Secure APIs integrate with existing CRM, LMS, and BI toolsets.

Use Cases

• Brand teams analyze early HCP calls to fine-tune positioning and messaging within the first month of a new drug launch.
• Clinical operations staff review investigator–patient telehealth sessions for protocol adherence and participant wellbeing cues.
• Quality assurance teams automatically audit field-based sales calls to detect off-label discussions before external inspections.
• Learning & Development departments quantify improvements in representatives’ questioning techniques across successive coaching cycles.
• Insights teams experiment with multiple message framings to identify the version that elicits the most positive sentiment prior to national roll-out.

Pricing

For detailed pricing information, visit KAI.

Pairing KAI with 11x

11x is an AI digital workforce platform that automates B2B go-to-market and sales operations. Its AI agents, Julian and Alice, autonomously engage, qualify, and schedule meetings with leads using behavioral signals—without requiring engineering lift or manual outreach.

When used together, KAI and 11x can significantly improve sales and clinical operations. KAI's insights from conversations can inform 11x's AI agents, enabling them to:

• Personalize outreach based on emotional tone and intent detected in conversations.
• Flag compliance deviations and adjust outreach strategies accordingly.
• Provide feedback loops for continuous improvement in sales and clinical interactions.

Book a demo to see how 11x can identify your ideal buyers, engage decision-makers 24/7, and book meetings on autopilot.