Tars

Overview

Tars is a No-Code AI Agent Builder Platform enabling non-technical teams to create, deploy, and manage conversational AI agents for customer-facing and internal workflows. With over 8 years in production, it supports 800+ global brands and has automated more than 60 million conversations, offering enterprise-grade security.

Features

No-Code AI Agent Builder

• Drag-and-drop interface for designing conversational flows
• Library of thousands of pre-built templates to accelerate setup
• Visual Gambits and conditional logic for granular flow control

Conversation Accuracy & Control

• AI Evaluation layer to reduce hallucinations
• Hybrid search combining embeddings and keyword search for precise answers
• Advanced intent detection and dynamic slot-filling

Integration & Workflow Automation

• Bi-directional API hooks for real-time data exchange
• Native connectors for Salesforce, Zendesk, HubSpot, Shopify, Slack, WhatsApp, SAP, Oracle, and more
• Live-chat handover with full context transfer to human agents

Analytics & Optimization

• Real-time dashboards tracking engagement, resolution rates, and CSAT
• Funnel visualizations to locate drop-offs and improve flows
• Exportable reports for BI tools and executive reviews

Privacy, Security & Compliance

• Certified compliance: SOC 2, GDPR, ISO 27001, HIPAA
• Data encryption at rest and in transit
• Granular role-based access controls and audit logs

Use Cases

• Proactive order-status assistant that resolves shipping questions and reduces “Where is my order?” tickets
• Employee onboarding concierge that coordinates HRIS tasks, IT asset requests, and policy acknowledgments
• Secure patient triage bot that gathers symptoms, references clinical guidelines, and schedules telehealth appointments
• Compliance FAQ assistant for banking websites that serves policy-based answers and logs interactions for audits
• Event registration agent that personalizes agendas, issues tickets, and syncs sessions to attendees’ calendars

Pricing

Visit the Pricing page to view current plans, start for free, or schedule a personalized demo.

Customer Reviews and Feedback

Users have praised Tars for significantly improving customer service efficiency and availability. The platform has been noted for reducing call volumes and enabling 24/7 customer support.

“Implementing an agent revolutionized our customer service channels and our service to Indiana business owners. We’re saving an average of 4,000+ calls a month and can now provide 24×7×365 customer service.” — Lindsey Roark Mayes, Former Director of SOS IT (State of Indiana)

Pairing Tars with 11x

11x is an AI digital workforce platform that automates B2B go-to-market and sales operations. Its AI agents, Julian and Alice, autonomously engage, qualify, and schedule meetings with leads using behavioral signals—without requiring engineering lift or manual outreach.

When used together, Tars and 11x can streamline customer interactions and sales processes. For instance, Tars can handle initial customer inquiries and gather relevant information, while 11x can take over to qualify leads and schedule meetings. This combination ensures a smooth transition from customer engagement to sales follow-up.

Book a demo to see how 11x can identify your ideal buyers, engage decision-makers 24/7, and book meetings on autopilot.