Close Alternatives

Many teams choose Close for specific reasons. It's great for sales outreach, especially with its strong calling and email features. The platform helps sales reps stay focused on their core tasks, which is a big plus for many businesses.

However, some users say the reporting can be basic and it may lack certain integrations. This can prompt a search for alternatives. We've reviewed the best options against Close, using G2 data, to help you decide. Let's get started.

11x: Digital Workers For Your Sales Team

If your goal is sales automation, consider digital workers. 11x provides autonomous agents to handle specific sales functions. This is a relevant option for teams that want to add automated capabilities to their existing sales process.

11x is a go-to-market platform that uses AI agents to manage the sales process. An agent named Alice finds prospects, runs outreach on email and LinkedIn, and updates the CRM. Another, Julian, qualifies inbound leads and books meetings. The platform replaces separate tools for data enrichment, outreach, and email warmup, as it unifies these functions in a single GTM stack.

Close Alternatives

The following section provides a detailed breakdown of several Close alternatives. We analyze each option based on its pricing, features, and specific advantages or drawbacks in comparison to Close.

1) HubSpot CRM

HubSpot CRM is a platform that unites tools for marketing, sales, and customer service. It provides a database for all customer interactions, from lead capture to post-sale support. This system helps manage the complete customer journey.

It suits companies that want one system for multiple departments. This approach differs from tools that focus only on sales functions.

HubSpot CRM's Main Features

• Combines marketing, sales, and customer service tools into a single platform.
• Provides a central database for tracking all customer interactions.
• Manages the entire customer journey, from initial lead capture to post-sale support.

How HubSpot CRM Compares To Close

Average Review score: 4.4/5 stars based on 12,407 G2 reviews.

• HubSpot CRM offers a unified platform that includes marketing and customer service tools, which is different from Close's focus on sales-specific functions. This allows teams to manage the entire customer lifecycle in one place.
• The platform provides extensive marketing automation features, such as campaign management. This is a more comprehensive approach compared to the sales-focused email features found in Close.
• It includes built-in customer support and case management functionalities. This allows support teams to work from the same database as sales, which is not a native feature in Close.
• HubSpot provides a free CRM plan with robust features for small teams. This offers a more accessible entry point compared to Close's paid-only subscription model.
• The tool connects with a vast ecosystem of third-party applications. This provides more flexibility for building a custom tech stack than what is sometimes available with Close.

Where HubSpot CRM Falls Short Compared To Close

• HubSpot CRM's native calling functions are sometimes considered less advanced than Close's dedicated Power Dialer. This may require teams to purchase higher-tier plans for intensive outbound sales campaigns.
• The platform's all-in-one nature can introduce complexity for teams that only need sales functions. Some users find navigating the broad feature set is less direct compared to Close's sales-centric interface.
• Its pricing can become costly as teams grow or need more advanced features. Some sales tools are only available in higher-tier plans, which presents a different cost structure than Close's packages.

Budget and Pricing Analysis

HubSpot provides a free CRM, offering an accessible entry point that Close's paid-only model lacks. HubSpot's paid plans start at $20 per seat per month, making it a more budget-friendly option for small teams just getting started.

2) Pipedrive

Pipedrive is a web-based CRM for sales teams to track pipelines, manage deals, and automate work. The platform offers a visual, kanban-style pipeline and workflow automation. It centralizes customer data in one workspace and uses AI to provide sales guidance.

Teams use it to automate lead follow-up, create sales forecasts, and sync email and calendars to quicken response times.

Pipedrive's Main Features

• Manages deals through a visual, kanban-style pipeline with custom stages and drag-and-drop functionality.
• Includes an AI Sales Assistant that provides deal-win predictions and daily insights.
• Automates workflows with templates for lead routing, follow-ups, and task creation.
• Generates real-time dashboards, custom reports, and revenue forecasts for recurring and one-off deals.

How Pipedrive Compares To Close

Average Review score: 4.3/5 stars based on 2,573 G2 reviews.

• Pipedrive offers a highly visual, kanban-style sales pipeline with drag-and-drop functionality. This provides a more intuitive overview of the sales process compared to the list-focused views in Close.
• It includes an AI Sales Assistant that gives deal-win predictions and daily insights. This feature offers proactive guidance, which is different from the standard reporting tools in Close.
• The platform's workflow automation comes with templates for lead routing and follow-ups. This simplifies setup compared to Close, where automations may require more manual configuration.
• Pipedrive allows for extensive customization of its sales pipeline stages and fields. This flexibility lets teams closely match the CRM to their sales process, which is more structured in Close.
• Its reporting tools generate revenue forecasts for both recurring and one-off deals. This integrated forecasting offers a more detailed financial outlook than the sales activity reports in Close.

Where Pipedrive Falls Short Compared To Close

• Pipedrive's native calling features are sometimes less suited for high-volume outreach compared to Close's integrated Power Dialer. This may require an add-on for teams focused on heavy calling, a feature that is core to the Close platform.
• Its email automation is less focused on sales sequencing when compared directly with Close. Close offers more complex, multi-channel sequences out of the box, which some sales teams might find more direct for their outreach campaigns.
• Some users report that the platform's all-in-one approach can feel less streamlined for pure sales communication than Close's interface. Close unifies calls, emails, and SMS into a single activity feed for each lead, which can simplify a rep's workflow.

Budget and Pricing Analysis

Pipedrive's pricing begins at $24 per seat per month. This contrasts with Close's model, where costs are tied to its suite of communication tools. For an accurate comparison, check the plans on Pipedrive's official website and compare them to Close's offerings.

3) Salesforce Sales Cloud

Salesforce Sales Cloud is an AI-powered sales automation platform built on the company's CRM. It unifies customer data and automates workflows to provide a single source of truth for all sales activities.

The system offers real-time visibility into pipelines and forecasts. It uses AI to guide sellers and prioritize leads. The platform scales from small businesses to large enterprises.

Salesforce Sales Cloud's Main Features

• Automates complex processes and territory assignments with a drag-and-drop flow builder.
• Generates templated quotes synced to opportunities and handles automated approval flows.
• Provides real-time, customizable forecasts with built-in trend tracking.
• Offers deal-specific guidance and account planning tools within opportunity management.

How Salesforce Sales Cloud Compares To Close

Average Review score: 4.4/5 stars based on 23,364 G2 reviews.

• Salesforce Sales Cloud provides a drag-and-drop flow builder to automate complex business processes. This allows for more granular control over workflows and territory assignments compared to the sales-focused automations in Close.
• It includes a native Configure, Price, Quote (CPQ) function for creating and managing complex sales quotes. This is an integrated feature for revenue management that is not a standard part of the Close platform.
• The platform offers Partner Relationship Management (PRM) tools to manage channel partners and indirect sales. This capability supports a broader sales ecosystem than Close, which is built for direct sales teams.
• Its analytics are highly customizable, providing real-time forecasts with built-in trend tracking. This offers a more in-depth level of business intelligence compared to the sales activity reporting found in Close.

Where Salesforce Sales Cloud Falls Short

• Salesforce Sales Cloud is highly customizable, which can make the initial setup and user onboarding a lengthy process. Some users report the platform feels complex for straightforward sales tasks compared to Close's sales-first interface.
• Its built-in communication tools are not as central to the user experience as they are in Close. Teams that rely on high-volume calling may need separate add-ons, unlike Close, which includes a Power Dialer as a core feature.
• The total cost of ownership can be high, as access to advanced features often requires enterprise-level plans or paid add-ons. This is a different approach from Close, where pricing is more directly tied to its built-in communication suite.

Budget and Pricing Analysis

Salesforce Sales Cloud starts at $25 per user per month, offering a tiered structure that differs from Close's model where costs are tied to its communication suite. While Salesforce provides a clear entry point, its price increases with advanced plans. For detailed pricing, visit Salesforce Sales Cloud's official website.

4) Zoho CRM

Zoho CRM is a platform for customer relationship management. It offers tools for sales force automation, process management, and analytics. Teams use it to manage leads, contacts, and deals through various channels.

The system unifies customer data for sales, marketing, and support. This provides a central record of all customer interactions and sales activities within the business.

Zoho CRM's Main Features

• Uses Zia AI for email rewriting, anomaly detection, and predictive insights.
• Provides a drag-and-drop UI editor, the Canvas Design Studio, for interface customization.
• Offers dedicated work areas, called Teamspaces, for cross-departmental collaboration.
• Includes visual builders for creating end-to-end customer journeys.

How Zoho CRM Compares To Close

Average Review score: 4.1/5 stars based on 2,820 G2 reviews.

• Zoho CRM includes a drag-and-drop editor to customize the user interface. This allows for more visual personalization compared to the fixed layout in Close.
• It uses an AI assistant, Zia, for predictive insights and anomaly detection. This provides a different type of guidance than the sales activity-focused features in Close.
• The platform integrates tools for marketing, sales, and customer support in one system. This unified approach differs from Close, which centers on sales communication functions.
• This tool offers dedicated work areas, called Teamspaces, for cross-departmental projects. This supports wider company collaboration, while Close is built primarily for sales team workflows.

Where Zoho CRM Falls Short Compared To Close

• Zoho CRM's native calling tools are less focused on high-volume outreach compared to Close's Power Dialer. Sales teams that make many calls daily may find the workflow less efficient than the integrated system central to Close.
• The platform's all-in-one design can sometimes feel complex for users who only need sales tools. This contrasts with Close's interface, which unifies all communication into a single activity feed for a more direct sales workflow.
• Its email automation is more general compared to the sales-specific sequences in Close. Teams that rely on complex, multi-channel outreach might find Close's dedicated tools more aligned with their process.

Budget and Pricing Analysis

Zoho CRM provides a free plan, an option not available with Close's paid-only model. Its paid plans start at $14 per user per month, contrasting with Close's model where cost is tied to its communication suite. For detailed pricing, visit Zoho CRM's official website.

5) Freshsales

Freshsales is a sales CRM that gives teams a complete view of customer interactions. It combines contact management, email, and phone into one platform. Businesses use it to track deals through a visual pipeline and engage with prospects across different channels.

The system provides context for sales conversations. It helps sales teams manage their leads and close deals with a unified toolset. This approach centralizes sales activities for better oversight.

Freshsales's Main Features

• An AI assistant, Freddy AI, delivers deal recommendations and identifies pipeline bottlenecks.
• The system provides a 360-degree customer view and supports omnichannel engagement with intent scoring.
• It features a Kanban-style deal pipeline with drag-and-drop cards to organize and progress deals.
• An optional suite combines sales and marketing tools into one unified CRM platform.

How Freshsales Compares To Close

Average Review score: 4.5/5 stars based on 1,224 G2 reviews.

• Freshsales includes an AI assistant, Freddy AI, that provides deal recommendations and helps write emails. This offers proactive guidance, which is different from Close's focus on communication activity logs.
• The platform offers an optional suite that unifies sales and marketing tools. This creates a single CRM for multiple departments, whereas Close centers on direct sales functions.
• It features a Kanban-style deal pipeline with drag-and-drop cards. This provides a more visual way to organize deal progress compared to the list-focused views common in Close.
• This tool supports omnichannel engagement with built-in intent scoring to identify prospects. This is a different approach to lead qualification than Close's communication-centric model.

Where Freshsales Falls Short Compared To Close

• Freshsales offers a built-in phone, but it may not match the efficiency of Close's Power Dialer. This can be a drawback for teams that rely on high-volume outbound calling as a primary sales activity.
• The platform's user interface, while comprehensive, can sometimes feel less direct for pure sales communication. Close provides a single, unified feed for all calls, emails, and texts, which some reps find faster for daily outreach.
• Its sales sequence capabilities might seem less specialized for certain strategies. Close, in contrast, is built for complex, multi-channel sequences that tightly integrate calls and SMS with email automation.

Budget and Pricing Analysis

Freshsales provides paid plans starting at $9 per user per month, offering a lower entry point than Close. Close's pricing is tied to its communication suite and does not have a comparable low-cost tier, making Freshsales a more accessible option for teams with smaller budgets.

Try 11x for Sales Automation

For teams that want to automate sales functions, 11x presents a different path. The platform provides digital workers to handle prospect research and outreach. It is a practical choice to add autonomous capabilities to your sales process without a full CRM replacement.

With 11x, we use AI to manage the sales process. Alice identifies accounts and runs outreach, while Julian qualifies leads and books meetings. This approach unifies functions like data enrichment and email warmup, replacing multiple tools in a standard GTM stack.

Book a demo to see the platform in action.

6) Copper

Copper is a CRM built for Google Workspace. It operates from a user's inbox and other Google applications. The system automatically captures contacts, emails, and files to build a record of interactions. This design suits businesses that use Google's suite for daily operations.

Copper's Main Features

• Embeds directly inside Gmail and Google Workspace to manage leads, files, and tasks from the inbox.
• Duplicates closed deals into project boards to assign tasks and manage team collaboration.
• Tracks deals using customizable, drag-and-drop pipelines with probability weighting and value sorting.
• Builds personalized email series and triggers messages based on changes in pipeline stage.

How Copper Compares To Close

Average Review score: 4.5/5 stars based on 1,139 G2 reviews.

• Copper integrates directly into the Google Workspace environment, so teams can manage leads and tasks from their Gmail inbox. This contrasts with Close, which functions as a standalone platform.
• It includes project management features that turn closed deals into project boards for post-sale collaboration. Close focuses more on the sales process itself rather than project delivery.
• The tool automatically syncs files from Google Drive to contact records, keeping all documents in one place. This offers a different approach to file management compared to the system within Close.
• Users can build email sequences that trigger based on pipeline stage changes. This provides a visual way to automate communication, which differs from the communication-centric workflow in Close.

Where Copper Falls Short Compared To Close

• Copper's native phone system is not built for high-volume calling. Some teams might find it less efficient than Close's Power Dialer, which is a core feature for rapid outbound sales.
• The tool's deep integration with Google Workspace means communication is managed across different Google apps. This is a different workflow from Close, where all calls, emails, and SMS messages appear in a single activity feed.
• It does not offer native SMS messaging as a core feature for sales outreach. This is different from Close, which integrates SMS directly into its multi-channel communication sequences.

Budget and Pricing Analysis

Copper's pricing starts at $23 per user per month, with a basic annual plan available for $9 per month. This offers a more accessible entry point compared to Close, whose pricing is tied to its communication suite and lacks a comparable low-cost tier.

7) Zendesk Sell

Zendesk Sell is a sales CRM that helps teams improve productivity and make data-driven decisions. It provides tools to manage pipelines, track conversations, and automate outreach. The platform gives sales representatives full context on customer accounts to better understand each customer.

As part of the Zendesk ecosystem, it allows businesses to unify sales and support data. This helps teams manage the customer experience from a single provider and connects the work of sales and service departments.

Zendesk Sell's Main Features

• Unifies sales and support data to provide full customer context within a single interface.
• Offers platform extensibility through open REST APIs and Sunshine custom objects to capture unique data models.
• Automates tasks with triggers to manage sales activities and keep reps on target.
• Provides out-of-the-box dashboards for real-time pipeline visibility and health monitoring.

How Zendesk Sell Compares To Close

Average Review score: 4.2/5 stars based on 490 G2 reviews.

• Zendesk Sell unifies sales and support data within a single interface. This provides a full customer context, which is different from the sales-centric view in Close.
• It offers more platform extensibility through open REST APIs. This allows for deeper customization compared to the more structured integration options available in Close.
• The platform automates tasks with triggers to manage sales activities. This provides a different approach to workflow management than the communication-focused sequences in Close.
• This tool provides out-of-the-box dashboards for real-time pipeline visibility. This offers more immediate analytics compared to the standard reporting found in Close.

Where Zendesk Sell Falls Short Compared To Close

• Zendesk Sell's native calling features are not built for high-volume outreach. This can be less efficient for sales teams compared to Close, which includes a Power Dialer as a core part of its platform.
• The platform combines sales and service tools, which some users find less direct for pure sales tasks. Close, in contrast, offers a focused interface with a single activity feed for all sales communications.
• It does not offer native SMS messaging for sales outreach. This is different from Close, which integrates SMS directly into its multi-channel communication sequences.

Budget and Pricing Analysis

Zendesk Sell's pricing starts at $19 per user per month, offering a more accessible entry point than Close. Close's model is tied to its communication suite and lacks a comparable low-cost tier, making Zendesk Sell a more budget-friendly option for teams not requiring advanced, built-in calling features.

8) Salesloft

Salesloft is a sales engagement platform for revenue teams. It provides tools to manage the full sales cycle and structure communication with buyers. The system helps sellers execute their digital sales process, from initial contact to close, and offers data on buyer engagement to inform strategy.

Salesloft's Main Features

• Provides detailed analytics, including tracking for email open rates, link clicks, and attachment activity.
• Includes native calling functions such as click-to-call and the ability to record calls.
• Offers tools for personalization and sending automated emails to contacts.
• Delivers sales insights and provides features for managing contacts and notes within the platform.

How Salesloft Compares To Close

Average Review score: 4.5/5 stars based on 4,145 G2 reviews.

• Salesloft offers detailed analytics that track email opens, link clicks, and attachment activity. This provides more granular insight into buyer interactions compared to the general activity reports in Close.
• The platform includes sales coaching and conversation intelligence tools. These features let managers review calls and guide reps, an area less developed on the Close platform.
• It provides features for revenue operations and intelligence. This supports a broader view of the entire revenue cycle, whereas Close focuses more on direct sales communication tasks.
• This tool has dedicated functions for sales performance management. This allows for a structured way to track team goals, which is different from the activity-based leaderboards in Close.

Where Salesloft Falls Short Compared To Close

• Salesloft's native call functions are sometimes less efficient for high-volume outreach compared to Close's Power Dialer, which is designed for rapid, sequential calls.
• Some users find the platform's broad feature set can feel complex for daily sales communication, unlike Close's interface that presents all interactions in a single feed.
• The platform lacks native SMS as a core outreach channel, which is different from Close where SMS is built directly into its multi-channel sequences.

Budget and Pricing Analysis

Salesloft does not publicly list its pricing, so a direct comparison is not possible. For the most accurate and up-to-date pricing information, we recommend visiting Salesloft's official website to request a quote based on your team's needs.

9) Outreach

Outreach is a sales execution platform that helps revenue teams create and close pipeline. It uses automation and data to guide sellers through the entire sales cycle. The system offers tools to manage prospect interactions and analyze buyer engagement from first contact to final signature.

Outreach's Main Features

• Provides analytics that track email open rates and link activity.
• Includes a click-to-call function and records prospect data.
• Offers tools for sending personalized and automated emails to contacts.
• Delivers daily summaries and insights on sales activities.

How Outreach Compares To Close

Average Review score: 4.3/5 stars based on 3,479 G2 reviews.

• Outreach provides sales coaching and conversation intelligence tools. These features allow managers to review call recordings and offer direct feedback, a more structured approach to team improvement than the activity leaderboards in Close.
• The platform includes features for revenue operations and intelligence. This gives a wider view of the entire revenue cycle, while Close focuses more on direct sales communication activities.
• Its analytics offer detailed tracking for email opens and link clicks. This provides more specific data on buyer engagement compared to the general communication activity reports available in Close.
• This tool has dedicated functions for sales performance management. This allows for a structured way to track team goals, which is different from the activity-based leaderboards in Close.

Where Outreach Falls Short Compared To Close

• Outreach's native calling functions are sometimes less efficient for high-volume campaigns. This is different from Close's Power Dialer, a core feature designed specifically for making rapid, sequential calls without extra clicks.
• Some users find the platform's broad feature set can feel complex for daily sales communication. Close, in contrast, presents all calls, emails, and texts for a lead in a single, unified feed to simplify a rep's workflow.
• The tool does not include native SMS messaging as a core part of its outreach tools. This is a key difference from Close, which integrates SMS directly into its multi-channel sequences for sales teams.

Budget and Pricing Analysis

Outreach does not publicly list its pricing, so a direct comparison with Close is not possible. For the most accurate pricing information, we recommend visiting Outreach's official website to request a quote based on your team's needs.

10) Apollo.io

Apollo.io is a sales intelligence and engagement platform. It provides a database of contacts and company data for sales and marketing teams. The system combines data access with tools for outreach and workflow automation. Teams use it to find prospects and engage them from a single location.

Apollo.io's Main Features

• Provides access to a B2B database with over 210 million contacts and 35 million companies.
• Offers tools for lead intelligence, validation, and data enrichment to improve lead quality.
• Includes search functions to find prospects and an engagement suite to automate outreach sequences.
• Uses an intelligence engine to provide recommendations and analytics for go-to-market processes.

How Apollo.io Compares To Close

Average Review score: 4.7/5 stars based on 8,904 G2 reviews.

• Apollo.io provides a native B2B database with over 210 million contacts. This is different from Close, which requires users to source their own prospect data.
• The platform includes lead intelligence and data enrichment tools to improve lead quality. This offers a data-first approach, while Close focuses on managing communication with existing contacts.
• It combines sales intelligence for finding prospects with an engagement suite for outreach. This unifies prospecting and outreach in one tool, whereas Close is primarily built for sales communication.
• This tool offers lead validation features to ensure data accuracy before outreach begins. This is a different function compared to Close, which centers on the communication workflow itself.

Where Apollo.io Falls Short Compared To Close

• The platform's auto-dialer might feel less efficient for high-volume outreach compared to Close's Power Dialer. Close designs its dialer specifically for rapid, back-to-back calls, which can speed up a sales rep's workflow.
• Some users report the platform's workflow feels less direct for pure communication tasks. This is different from Close, which puts all calls, emails, and texts for a lead into a single, unified activity feed.
• Unlike Close, the tool does not offer native SMS messaging as part of its core outreach tools. Teams that use text messages in their sales process might need to find a separate solution for this channel.

Budget and Pricing Analysis

Apollo.io offers a free plan, an option not available with Close's paid-only model. Paid plans for Apollo.io begin at $49 per user per month, making it a more accessible choice for teams needing prospecting data without the cost of Close's integrated communication suite.

Which One Should You Go With?

The right Close alternative depends on your team's specific needs, from sales process to budget. This guide analyzed the top options to provide a clear path for your decision.

If your goal is sales automation, consider 11x. The platform provides AI agents to handle prospecting and outreach, adding autonomous capabilities to your sales process. This approach can augment your team without requiring a full CRM replacement.