Common Room Alternatives

Common Room is a popular choice for good reason. It performs well in identifying sales triggers and tracking community engagement. Many teams use it to understand customer interactions and find new opportunities. For these specific tasks, it is a capable tool.

Still, no tool is perfect. Some users report a complex setup or find the pricing model does not fit their scale. We've analyzed the top alternatives based on G2 reviews, comparing their advantages and drawbacks against Common Room. Let's get started.

11x: Digital Workers For Your Sales Team

If your sales process could benefit from digital workers, consider exploring 11x. The platform provides autonomous agents designed to handle specific sales tasks. This approach may be a fit for teams looking to augment their sales operations with automated support.

11x is a GTM platform that uses AI agents to manage sales operations. Its agent, Alice, finds prospects, handles outreach, and maintains the CRM. A second agent, Julian, qualifies inbound leads and books meetings. The platform consolidates tools for data enrichment, outreach, and email warmup.

Common Room Alternatives

Below, we examine each alternative in detail. We cover pricing, main features, and the specific advantages and potential drawbacks compared to Common Room.

1) Orbit

Orbit is a business phone system that unifies voice, text, and video communication. The platform offers call analytics and functions to record calls. It also integrates with other business software.

For sales teams, this means a central place to manage customer contact. The system allows teams to track calls and follow-ups. These capabilities can provide data for sales intelligence.

Orbit's Main Features

• Unifies voice, text, and video communication into a single platform for all business interactions.
• Delivers call analytics with metrics on call duration, wait times, and agent performance.
• Records and stores all calls, providing access to conversations for training and quality assurance.
• Integrates with other business software, including CRMs and helpdesk systems.

Orbit vs. Common Room: Key Distinctions

Average Review score: 4.0/5 stars based on 2 G2 reviews.

• Orbit provides a detailed Member Profile for each person. This offers a complete view of their accounts and activities, a more granular approach than Common Room's general interaction tracking.
• Its reporting feature allows you to track and share key community metrics. This helps demonstrate the community's impact across departments, a function that is more explicitly defined compared to Common Room.
• The platform gives a holistic view of each organization in your community. You can see company accounts, members, and their latest activities, which is particularly useful for a B2B focus.
• Some users note that Orbit has an easy implementation process. This can be an advantage, as some people report a more complex initial setup with Common Room.

Where Orbit Falls Short Compared to Common Room

• Orbit focuses on unified communications, so it does not have the same automated sales trigger identification that Common Room provides. This might require more manual work from sales teams to find opportunities.
• Some users report that the platform lacks a fully functional mobile version. This can be a limitation for teams that need to manage communications away from their desks, unlike platforms with robust mobile support.
• Its user interface can sometimes present a learning curve for new users. While Common Room also has depth, some find Orbit's all-in-one approach to communications initially complex to navigate.
• The tool is fundamentally a business phone system, not a dedicated community platform like Common Room. Therefore, its features for tracking broader community engagement across forums or social media may be less extensive.

Comparing Costs and Value

While we've covered key features and use cases in this comparison, pricing models can vary significantly between tools. For the most accurate and up-to-date pricing information, we recommend visiting Commsor's official website.

2) Commsor

Commsor is a community intelligence platform that centralizes data from different community channels to provide a complete view of member activity and company health.

Teams use this information to understand their community, measure its business impact, and find sales leads. The platform connects community efforts to business outcomes.

Commsor's Main Features

• Centralizes data from different community channels to provide a unified view of member activity.
• Connects community initiatives to measurable business outcomes and company health.
• Segments community members and companies based on their attributes and activities.

Commsor vs. Common Room: Key Distinctions

Average Review score: 4.5/5 stars based on 1 G2 review.

• Commsor helps speed up communication between internal teams, whereas Common Room's primary focus is the analysis of external community interactions.
• It offers tools for real-time customer care, a more direct support function than the community monitoring features found in Common Room.
• The platform's data is structured to assist with complex decisions, which presents a different analytical approach from Common Room's automated sales alerts.
• This tool emphasizes the delivery of high-quality, curated information to clients, a slightly different model from Common Room's broad analysis of all member activities.

Where Commsor Falls Short Of Common Room

• Commsor's primary design is for billing and operational support systems, so it lacks the native community intelligence features of Common Room for tracking member sentiment.
• The tool centers on managing communication services like voice and video. It does not automatically surface sales leads from community conversations, a core function of Common Room.
• Its features are highly specialized for the telecom industry. This focus might make the platform less suitable for businesses in other sectors, unlike Common Room's broader application.

Cost and Value Analysis

While we've covered key features and use cases in this comparison, pricing models can vary significantly between tools. For the most accurate and up-to-date pricing information, we recommend visiting Commsor's official website.

3) Bevy

Bevy is an enterprise community engagement platform. It unifies forums, events, and analytics into one hub. The system uses AI for automated matchmaking and personalized interaction. For sales intelligence, it connects community activity to business impact through native CRM integrations and dashboards that show revenue data, which helps teams demonstrate community ROI.

Bevy's Main Features

• Offers a unified hub that includes forums for peer discussions and tools for managing large-scale in-person or virtual events.
• Uses AI-powered agents for matchmaking, managing rewards and points through gamification, and delivering community insights.
• Features built-in gamification to automatically reward participation and provides structured e-learning paths to guide members.

Bevy vs. Common Room: Key Distinctions

Average Review score: 4.8/5 stars based on 108 G2 reviews.

• Bevy provides dedicated tools to plan, promote, and run both virtual and in-person events. This is a more direct event management function compared to Common Room's focus on tracking general community interactions.
• The platform includes a detailed permissions system that allows companies to empower local brand advocates to organize their own events. This offers a different level of community delegation than Common Room's centralized analysis.
• It offers a unified hub for forums, events, and analytics, creating a single space for active community management. Common Room also centralizes data, but its structure is more oriented toward passive analysis.
• This tool features built-in gamification and structured e-learning paths to guide and reward members. These engagement tools are a different approach from Common Room's method of identifying sales triggers from organic conversations.

Where Bevy Falls Short Of Common Room

• Bevy does not automatically identify sales triggers from community discussions. This is different from Common Room, which surfaces potential leads from conversations without manual review. Sales teams might need to work more to find opportunities.
• The platform's analytics primarily center on activities within its own event and forum ecosystem. It may not offer the same broad analysis of external social media or developer forums that Common Room provides for a complete community overview.
• Some users find its core design is for event and community management, not sales intelligence. Unlike Common Room, it does not have a primary focus on tracking member sentiment or intent signals across the entire community for sales purposes.
• Customization options can sometimes be limited. Teams that need to tailor analytics or reporting deeply might find Common Room's data-centric approach offers more flexibility for their specific sales intelligence workflows.

Evaluating The Investment

While we've covered key features and use cases in this comparison, pricing models can vary significantly between tools. For the most accurate and up-to-date pricing information, we recommend visiting Bevy's official website.

4) Hivebrite

Hivebrite is a platform for private community management. It provides a space for organizations to build and engage with their audience.

For sales teams, the platform can centralize member data and track user activity. This information can help with the discovery of sales opportunities based on community interactions.

Hivebrite's Main Features

• Offers a branded digital hub with a custom URL, visual identity, and a dedicated mobile app.
• Includes modules to monetize the community through memberships, events, or premium content.
• Provides highly configurable layouts, permissions, and modules to fit evolving community needs.
• Delivers support through onboarding specialists, community experts, and design professionals.

Hivebrite vs. Common Room: Key Distinctions

Average Review score: 4.4/5 stars based on 150 G2 reviews.

• Hivebrite provides a fully branded digital hub with a custom URL and mobile app. This offers a more self-contained community space compared to Common Room's analysis of external platforms.
• It includes built-in modules to monetize the community through memberships or events. This is a different function from Common Room, which focuses on identifying sales opportunities from conversations.
• The platform offers tools for direct event management, allowing organizers to plan and run events within the hub. This contrasts with Common Room's more passive tracking of general community activity.
• Users often receive dedicated support from onboarding specialists and community experts. This structured assistance can be helpful, as some find Common Room's initial setup to be complex.

Where Hivebrite Falls Short Of Common Room

• Hivebrite does not automatically identify sales triggers from community discussions. This is different from Common Room, which surfaces potential leads from conversations without manual review. Sales teams might need to work more to find opportunities.
• The platform's analytics primarily center on activities within its own event and forum ecosystem. It may not offer the same broad analysis of external social media or developer forums that Common Room provides for a complete community overview.
• Its core design is for event and community management, not sales intelligence. Unlike Common Room, it does not have a primary focus to track member sentiment or intent signals across the entire community for sales purposes.
• Some users find that customization options can sometimes be limited. Teams that need to tailor analytics or reports deeply might find Common Room's data-centric approach offers more flexibility for their specific sales intelligence workflows.

Budget Impact and Value

While we've covered key features and use cases in this comparison, pricing models can vary significantly between tools. For the most accurate and up-to-date pricing information, we recommend visiting Hivebrite's official website.

5) Bettermode

Bettermode is a customizable community platform that lets companies build branded spaces with forums and Q&A sections. For sales intelligence, the platform centralizes all member activities and discussions in one place.

This data can reveal product interests or feature requests. Sales teams can monitor these interactions to identify potential leads and upsell opportunities based on direct user feedback.

Bettermode's Main Features

• Offers a modular architecture to enable or disable blocks and redesign layouts.
• Uses AI for automated content safety and spam detection.
• Supports a global audience with a multilingual user interface.
• Provides a library of pre-built, customizable community templates.

Bettermode vs. Common Room: Key Distinctions

Average Review score: 4.6/5 stars based on 112 G2 reviews.

• Bettermode provides a no-code, block-based builder to create custom community layouts. This offers more control over the community's visual design compared to Common Room, which analyzes interactions on existing platforms.
• It includes built-in gamification features to actively encourage and reward member participation. This is a different engagement strategy from Common Room's focus on passively identifying sales triggers from organic conversations.
• The platform offers a library of pre-built templates to speed up community setup. This can simplify the initial build, whereas Common Room's setup involves integrating various external data sources.
• This tool supports a global audience with a multilingual user interface. This allows for building a community space that caters to different languages, a different function than Common Room's data analysis capabilities.

Where Bettermode Falls Short Compared To Common Room

• Bettermode lacks the automated sales trigger identification that Common Room provides. This means sales teams must manually review discussions to find potential leads, which can require more effort.
• The platform's analytics focus on its own ecosystem. In contrast, Common Room pulls data from various external platforms, which may offer a more complete view of a member's community footprint.
• Its core design is to build a branded community space. Unlike Common Room, it does not have a primary function to track member sentiment or intent signals across different platforms for sales purposes.

Assessing the Overall Cost

Bettermode provides a free plan and paid tiers starting at $49 per month, making it accessible for smaller businesses. Common Room does not list public pricing, requiring a custom quote geared toward enterprise clients. For teams needing a clear starting price point, Bettermode offers more transparency.

A Final Recommendation: Consider 11x

If the concept of digital workers for sales aligns with your operational goals, 11x presents a focused solution. Its autonomous agents handle specific tasks like prospect outreach and lead qualification, supplementing your existing team's efforts.

For decision-makers evaluating how to integrate automated support into their sales process, exploring 11x could provide a clear path. It offers a different approach from community intelligence tools by focusing directly on task execution.

At 11x, we use AI agents to run your sales playbook. Our agent Alice finds accounts, enriches their data, and handles outreach. Julian qualifies inbound leads and schedules meetings. We consolidate the GTM stack, replacing separate tools for intent signals and email warmup.

Book a Demo to see how it works.

6) Discourse

Discourse is an open-source platform for community discussion forums. It provides tools to moderate content and manage user interactions in a structured environment.

For sales intelligence, the platform offers a direct view into customer conversations. Teams analyze topics and user sentiment. This process can identify sales opportunities and product feedback from the community.

Discourse's Main Features

• Provides a fully open-source codebase, which is publicly available on GitHub for self-hosting.
• Offers extensive customization through themes, branding, plugins, and APIs for integration with existing tech stacks.
• Includes AI-enhanced features for search, content summarization, and moderation.
• Ensures full data ownership with no vendor lock-in, allowing users to export their data at any time.

Discourse vs. Common Room: Key Distinctions

Average Review score: 4.0/5 stars based on 66 G2 reviews.

• Discourse is an open-source platform that allows for deep customization through plugins and themes. This provides more control over the community environment than Common Room's proprietary system.
• The platform ensures complete data ownership and prevents vendor lock-in. This is a key difference from Common Room, where a third-party service manages user data.
• It provides a self-contained environment to host community discussions. This function contrasts with Common Room, which analyzes data from external platforms instead of hosting the community itself.
• This tool includes built-in features like badges and awards to actively encourage user participation. Common Room's approach is more passive, as it analyzes trends rather than provides tools to drive engagement.

Where Discourse May Fall Short

• Discourse lacks automated sales trigger identification. In contrast, Common Room automatically surfaces potential leads from conversations, which may require less manual work from sales teams.
• Its analytics primarily center on activities within its own forum. This approach differs from Common Room, which pulls data from various external platforms to create a more comprehensive member profile.
• The tool's main purpose is to host community discussions. This is a different focus from Common Room, which is built specifically to track member sentiment and intent signals for sales intelligence.
• The self-hosted version might require developer resources for setup and maintenance. This contrasts with a managed platform like Common Room, where the provider handles the technical infrastructure.

Cost and Pricing Structure

Discourse provides transparent pricing, with plans ranging from $20 to $500 per month. In contrast, Common Room requires a custom quote, which is typical for enterprise-focused solutions. This positions Discourse as a more accessible option for teams with predictable budgets, while Common Room targets larger-scale deployments.

7) Higher Logic Vanilla

Higher Logic Vanilla provides a cloud-based platform to build and manage online communities. For sales intelligence, the tool allows teams to follow customer discussions. This can reveal user needs and pain points, which helps identify potential leads or inform product strategy from direct feedback.

Higher Logic Vanilla's Main Features

• Provides a no-code, drag-and-drop layout editor with a widget library for custom banners and buttons.
• Includes gamification features such as badges, points, and leaderboards, along with structured product-feedback workflows.
• Enables federated search across external sources and offers Q&A forums for crowdsourced support.
• Uses behavior-triggered automation rules and provides AI-suggested answers from historical discussion threads.

Higher Logic Vanilla vs. Common Room: Key Distinctions

Average Review score: 4.3/5 stars based on 96 G2 reviews.

• Higher Logic Vanilla includes a gamification system with a reputation engine to promote content and automate moderation. This provides a more active way to drive engagement compared to Common Room's passive analysis of conversations.
• The platform offers a mobile-first design that adapts its theme for a better user experience on any device. This focus on mobile access for the community itself differs from Common Room's desktop-oriented analytics interface.
• It provides detailed, role-based permissions for community members, which can be set for each discussion category. This allows for more granular community management than Common Room's focus on internal team data access.
• This tool integrates with systems like Salesforce and Zendesk to connect community activity directly with business tools. This approach differs from Common Room, which primarily integrates sources to pull data for analysis.

Where Higher Logic Vanilla Falls Short

• The platform does not proactively alert sales teams to opportunities. Compared to Common Room, which automatically flags intent signals, users here may need to manually monitor discussions to find potential customer interest.
• It offers a limited view of a member's complete journey. Common Room creates a unified profile by pulling data from many external sources, while this tool's analytics are mostly confined to interactions within its own platform.
• Some users find its reporting is geared more toward community health metrics than sales outcomes. In contrast, Common Room's analytics are built to connect community activity directly to revenue opportunities.

Financial Considerations

Higher Logic Vanilla and Common Room both require custom quotes and do not list public pricing. This model is typical for enterprise solutions where costs are tailored to specific business needs. For the most accurate information, it is best to contact the vendor for a detailed proposal.

8) Gainsight Digital Hub (formerly inSided)

Gainsight Digital Hub (formerly inSided) is a customer community platform that centralizes engagement and product feedback. For sales intelligence, the hub offers a direct view of user discussions. Analysis of these conversations can uncover customer needs and potential expansion opportunities to inform sales strategy.

Gainsight Digital Hub (formerly inSided)'s Main Features

• Provides product ideation tools with voting, commenting, and real-time status tracking to capture and prioritize customer feedback.
• Offers no-code customization through a WYSIWYG editor, a widget library, and a drag-and-drop page builder.
• Includes groups and event modules to host AMAs and segment community members by role or region for targeted engagement.
• Integrates with CRM, customer success, and support tools to turn community activity into actionable data.

How Gainsight Digital Hub Compares To Common Room

Average Review score: 4.4/5 stars based on 249 G2 reviews.

• Gainsight Digital Hub provides dedicated product ideation tools. This allows users to vote on features, which offers a more structured way to collect feedback compared to Common Room's analysis of general discussions.
• It includes a no-code page builder with a widget library. This gives teams direct control over the community's look and feel, a different approach from Common Room, which works with pre-existing external platforms.
• The platform offers modules to manage community groups and events. This feature supports targeted engagement like AMAs, a function not present in Common Room's data analysis toolset.
• Its integrations can trigger actions in other systems, like a CRM. This allows community activity to directly influence customer health scores, a more proactive function than Common Room's data aggregation for analysis.

Where Gainsight Digital Hub Falls Short

• Gainsight Digital Hub does not automatically identify sales opportunities in user discussions. Unlike Common Room, which detects intent signals, this may require sales teams to manually search for leads.
• Its analytics focus on interactions within its own platform. Common Room, in contrast, creates a broader member profile by pulling data from various external sources, which can offer a more complete view.
• Some users note its reporting is geared more toward community health than sales outcomes. Common Room's analytics are built to connect community activity to revenue, a more direct approach for sales intelligence.

Comparing the Financials

Gainsight Digital Hub and Common Room both require custom quotes and do not list public pricing. This model is common for enterprise software where costs are tailored to specific business needs. For accurate information, it is best to contact each vendor for a detailed proposal.

9) Mobilize

Mobilize is a community platform for member engagement and communication. It provides a central hub to organize groups, events, and discussions. For sales intelligence, this data allows teams to monitor member activity. This analysis can uncover customer needs or interests that signal potential sales opportunities.

Mobilize's Main Features

• Offers tools for event creation and volunteer management to encourage sign-ups and attendance.
• Allows volunteers to become event hosts and provides access to a network of supporters for recruitment.
• Integrates with tools like NGP VAN and provides data through an API, SQL mirror, and CSV exports.

Mobilize vs. Common Room: Key Distinctions

Average Review score: 4.8/5 stars based on 33 G2 reviews.

• Mobilize provides dedicated tools for event management and volunteer recruitment. This is a different focus from Common Room, which analyzes community data rather than organizing actions.
• It allows volunteers to become event hosts, which helps scale community events. Common Room, in comparison, offers passive analysis of interactions without such action-oriented tools.
• The platform sends automated event reminders via email and text to increase attendance. This is a specific event management feature not found in Common Room's analytics-focused toolset.
• This tool offers access to a network of supporters for recruitment. This provides a resource to find new participants, a function outside the scope of Common Room's data analysis.

Where Mobilize Falls Short Of Common Room

• Mobilize does not automatically identify sales triggers from community activity. This is different from Common Room, which surfaces potential leads from conversations and may require less manual work from sales teams.
• The tool's analytics focus on its own platform. This can sometimes offer a limited view of a member's journey compared to Common Room, which builds a profile from various external sources.
• Its data integrations are primarily for exporting information. In contrast, Common Room is built to import and unify data from many platforms to create a single view of the customer for intelligence purposes.

Understanding The Costs

Mobilize offers transparent pricing, including a free starter plan and paid tiers starting at $500 per month. In contrast, Common Room requires a custom quote, which is typical for enterprise solutions. This makes Mobilize more accessible for teams with set budgets, while Common Room is geared toward larger, custom deployments.

10) Khoros Communities

Khoros Communities is an online platform to build brand-owned communities. It provides a space for customers to connect and share information through forums and discussions.

For sales intelligence, teams can use the platform to monitor conversations. This activity can reveal customer needs and product feedback. Such insights help identify potential interest from users, which can inform sales efforts.

Khoros Communities's Main Features

• Offers a patented rank and reputation engine to incentivize ongoing member participation.
• Provides AI-powered automation and no-code tools to simplify community management tasks.
• Includes robust moderation tools to manage user-generated content and enforce community guidelines.
• Features an API-first architecture to allow for seamless integration with existing tech stacks.

Khoros Communities vs. Common Room: Key Distinctions

Average Review score: 4.1/5 stars based on 93 G2 reviews.

• Khoros Communities provides a patented rank and reputation engine to encourage member participation, offering a more active engagement approach than Common Room's analysis of existing conversations.
• The platform uses AI to automate community management tasks, which differs from Common Room's use of AI to find sales opportunities in discussions.
• It offers robust moderation tools to manage user-generated content directly, providing more control over the community environment than Common Room's analysis of external platforms.
• The tool's API-first architecture allows for deep customization, giving developers more flexibility compared to Common Room's focus on integrating data sources for analysis.

Where Khoros Communities May Fall Short

• Khoros Communities does not automatically find sales triggers in discussions. In contrast, Common Room surfaces potential leads from conversations. This difference means sales teams might need to do more manual work to find opportunities.
• Its analytics focus on activity within its own platform. Common Room, in contrast, pulls data from various external sources. This can result in a less complete view of a member's full community journey.
• The tool's core design is to build a brand-owned community. This contrasts with Common Room, which is built to analyze member sentiment and intent signals across platforms for sales intelligence.

An Overview of Costs

Khoros Communities and Common Room both require custom quotes and do not list public pricing. This model is typical for enterprise solutions where costs are tailored to specific business needs. For the most accurate information, it is best to contact each vendor for a detailed proposal.

Which One Should You Go With?

Choosing a Common Room alternative depends on many variables, including your team's specific goals and existing tech stack. This guide has outlined several options to help you evaluate which platform best fits your operational needs.

If your goal is to augment your sales team with autonomous agents for specific tasks, 11x offers a focused solution. Its digital workers handle prospecting, outreach, and lead qualification, which can supplement your existing sales process.