Spiky Alternatives

Many sales teams use Spiky for good reasons. It's a solid tool for analyzing sales calls and giving feedback to reps. It helps teams understand conversation dynamics and improve how they perform.

However, like any tool, it has some limitations. Some users find the analytics could be deeper or that integrations are limited. For these reasons, we've analyzed the best Spiky alternatives based on G2 reviews. Let's get started.

Consider 11x for Your Sales Team

For teams that want to augment their sales efforts, 11x provides digital workers. These are built to manage specific tasks, which frees up reps to focus on deal closure and client relationships.

This approach can help scale sales operations without a proportional increase in headcount. It is a model for teams that want to automate parts of the sales cycle.

11x is a GTM platform where we use AI agents to run the sales process. Our agent, Alice, finds prospects and handles outreach, while Julian qualifies inbound leads and books meetings.

This approach replaces the need for separate tools for data enrichment, outreach, or email warmup, as we combine these functions into a single platform.

Spiky Alternatives

We will now review several Spiky alternatives in detail. For each tool, we will cover its main features, pricing, and its advantages and drawbacks compared to Spiky.

1) Gong

Gong is a revenue AI platform that centralizes customer interactions in one workspace. It uses AI agents to automate tasks and surface next-best actions for sales teams. The platform captures and analyzes customer interactions for sales training purposes.

It offers AI to coach reps and helps with their ramp-up. Managers can use call transcriptions and analysis to inspect deal health. The system is built to improve revenue per rep and track strategic initiatives.

Gong's Main Features

• Offers AI-guided sales engagement to prioritize and personalize outreach.
• Provides data-driven forecasting with centralized analytics and bias-free insights.
• Uses over 12 domain-specific AI agents to automate tasks and surface next-best actions.
• Includes a data engine that automates data capture, mapping, and cleansing to enrich CRM records.

How Gong Compares to Spiky

Average Review score: 4.8/5 stars based on 6,247 G2 reviews.

• Gong offers data-driven forecasting, which gives a broader pipeline view than Spiky's focus on individual call analysis.
• Its AI agents handle automated tasks like CRM updates. This function differs from Spiky's analysis of conversation dynamics for coaching.
• The tool provides AI-guided sales engagement for outreach. This helps reps before a call, whereas Spiky primarily offers insights after a call.
• A dedicated data engine automatically cleans and enriches CRM data. This creates a more complete data set for analysis than Spiky's call-centric information.

Gong's Limitations Compared to Spiky

• Gong's AI sometimes produces inaccurate summaries or transcriptions. This can be a drawback for teams that need the precise call analysis Spiky provides for coaching.
• The tool occasionally experiences call or recording failures. When this happens, teams may lose valuable data, which is a concern for those who rely on consistent call capture for performance reviews.
• Its platform covers many sales functions, which can result in a higher cost and more complexity. For teams that only need call analysis, Spiky offers a more specialized and direct solution.

Pricing and Budget Considerations

Gong does not list public pricing, though it has a high perceived cost according to user reviews. As pricing models vary, we recommend visiting Gong's official website for the most accurate information.

2) Chorus.ai

Chorus.ai is a conversation intelligence platform from ZoomInfo. It records and analyzes sales interactions like calls and emails. The system provides insights for sales training and shows teams what works in customer conversations.

It identifies key moments and topics from these interactions. Managers can use this data to build coaching programs based on the habits of top performers and improve team results.

Chorus.ai's Main Features

• Analyzes both call and email interactions to provide a complete view of customer communication.
• Leverages its native ZoomInfo integration to enrich conversation data with firmographic and contact details.
• Automatically identifies and tracks key topics and discussion points within sales conversations.
• Enables the creation of coaching programs modeled on the successful habits of top-performing reps.

How Chorus.ai Compares to Spiky

Average Review score: 4.5/5 stars based on 2,972 G2 reviews.

• Chorus.ai analyzes both calls and emails, which offers a more complete picture of customer interactions compared to Spiky's focus on voice calls.
• It uses a native ZoomInfo integration to enrich conversation data with company and contact details, providing deeper context than Spiky's call analysis alone.
• The tool generates automated email follow-ups and action plans. This helps reps with post-call activities, a function not central to Spiky's feedback-oriented system.
• This platform supports multiple languages for analysis, which makes it a more suitable option for global sales teams.

Chorus.ai's Limitations Compared To Spiky

• Chorus's automated summaries sometimes lack the detail needed for granular coaching. In comparison, Spiky's analysis is built specifically for deep dives into conversation dynamics, which can offer more specific feedback.
• Its transcription accuracy sometimes decreases when multiple people speak at once or with strong accents. This can be a drawback for teams that rely on precise transcripts for performance reviews.
• The platform includes many features beyond call analysis, which might add complexity for some users. Teams that need a dedicated tool only for call coaching may find Spiky offers a more direct solution.

Pricing and Budget Considerations

Chorus.ai does not list its pricing publicly, though user reviews note a high perceived cost. For the most accurate and up-to-date information, we recommend visiting Chorus.ai's official website.

3) Fireflies.ai

Fireflies.ai is an AI teammate for meetings that records, transcribes, and analyzes voice conversations. Its AI bot can join meetings to produce transcripts with 95% accuracy in over 100 languages. The system also creates AI summaries and conversation intelligence analytics.

For sales, the platform records calls and automatically logs them in a CRM. This supports the review of sales conversations and helps with follow-up tasks.

Fireflies.ai's Main Features

• Offers an AI teammate bot that automatically joins meetings from a calendar or via an invite to record and transcribe conversations.
• Provides multiple capture options, including a Chrome extension for Google Meet, mobile apps, and the ability to upload audio or video files.
• Includes an AI-powered search function, AskFred, that answers specific questions about the content of past calls.
• Features a marketplace of over 200 AI apps that can auto-generate follow-up emails or extract key details from conversations.

How Fireflies.ai Compares to Spiky

Average Review score: 4.8/5 stars based on 710 G2 reviews.

• Fireflies.ai uses an AI bot that automatically joins and records meetings. This provides a different capture method compared to Spiky, which analyzes calls recorded through other systems.
• The tool includes an AI-powered search that answers specific questions about past conversations. This allows users to query call content directly, whereas Spiky focuses on analyzing overall conversation patterns.
• It offers an app marketplace to automate tasks like creating follow-up emails from call transcripts. This function is not central to Spiky's system, which is built for in-call analysis and coaching.
• Fireflies.ai allows users to upload existing audio or video files for transcription. This offers more flexibility for reviewing past interactions compared to Spiky's focus on integrated call recordings.

Fireflies.ai's Limitations Compared To Spiky

• Fireflies.ai provides general conversation intelligence, like talk time and sentiment. This differs from Spiky's specific focus on sales dynamics, which offers deeper coaching insights into rep performance during calls.
• Some users report that transcription accuracy can occasionally drop with accents or background noise. This may be a factor for teams that depend on the highly precise analysis Spiky offers for coaching.
• The tool's focus is on transcription and note-taking across all meeting types. Teams that need a platform built purely for sales call analysis and feedback might find Spiky's specialized interface more direct.

Pricing and Budget Considerations

Fireflies.ai offers public pricing, including a free tier and paid plans starting at $10 per user per month. Since Spiky’s pricing is not public, Fireflies.ai provides more budget predictability for teams that prefer transparent costs. For the most accurate information, check the detailed pricing on Fireflies.ai's official website.

4) Otter.ai

Otter.ai is an AI assistant that provides real-time transcription for voice conversations. The tool records audio from meetings and sales calls, then generates automated notes. For sales training, teams can use these transcripts to review call content and evaluate rep performance.

Otter.ai's Main Features

• Provides live, real-time transcription during meetings with a user-reported accuracy of up to 95%.
• Includes an AI chat interface, “Hey Otter,” that answers questions about past conversations and can generate email drafts.
• Automatically detects, extracts, and assigns action items from conversations to help with follow-up tasks.
• Offers specialized AI agents for different domains, including sales, recruiting, education, and media, with specific capabilities for each.

How Otter.ai Compares to Spiky

Average Review score: 4.3/5 stars based on 305 G2 reviews.

• Otter.ai offers real-time transcription during live meetings. This differs from Spiky's approach, which analyzes calls after they conclude, and gives teams immediate access to written notes.
• Its AI chat feature answers specific questions about past conversations. This provides a direct query function, while Spiky focuses on analyzing overall conversation dynamics for coaching purposes.
• The platform automatically extracts and assigns action items from calls. This helps teams manage follow-up tasks, a feature not found in Spiky's system for call analysis and feedback.
• This tool provides specialized AI agents for various domains, including sales and media. This offers more versatility than Spiky, which concentrates solely on sales call analysis for performance coaching.

Otter.ai's Limitations Compared To Spiky

• Otter.ai provides general meeting analytics, which may not be specific enough for sales coaching. Spiky, in contrast, analyzes sales conversation dynamics to offer detailed performance feedback.
• Some users report that the tool's transcription accuracy can decrease with accents or technical jargon. This can be a drawback for teams that depend on the precise call analysis Spiky provides for coaching.
• The platform's main function is transcription and note-taking for a wide range of meetings. Teams that require a system built only for sales call analysis might find Spiky's focused approach more suitable.

Pricing and Budget Considerations

Otter.ai offers public pricing, including a free plan and a Business plan at $240 per user per year. Since Spiky’s pricing is not public, Otter.ai provides more budget predictability for teams that prefer transparent costs. For the most accurate information, check the detailed pricing on Otter.ai's official website.

5) Avoma

Avoma is a conversation intelligence platform that analyzes customer interactions for sales teams. It records and transcribes calls to provide data for sales training.

Managers can review conversations to find effective patterns and coach reps on their performance. The tool helps teams use their own call data to build better sales skills.

Avoma's Main Features

• Offers a combined meeting scheduler and lead router that distributes inbound leads with custom rules.
• Generates AI notes with custom templates and drafts follow-up emails automatically after meetings.
• Includes a live answer assistant for real-time objection handling during sales calls.
• Scores deals automatically against methodologies like MEDDIC or BANT and provides proactive risk alerts.

How Avoma Compares To Spiky

Average Review score: 4.6/5 stars based on 1,338 G2 reviews.

• Avoma includes a meeting scheduler and lead router to manage inbound leads before a call happens. This is different from Spiky, which focuses on post-call analysis.
• It offers a live assistant during calls to help reps with objection handling in real time. Spiky provides its analysis and feedback after the call concludes.
• The tool automatically scores deals based on sales methodologies like MEDDIC. This gives a quantitative deal health view, while Spiky offers qualitative feedback on conversation dynamics.
• This platform generates AI notes and drafts follow-up emails from custom templates. This automates post-meeting tasks, whereas Spiky's main output is performance analytics for coaching.

Avoma's Limitations Compared To Spiky

• Avoma's analytics focus on general meeting metrics. This is different from Spiky's specific analysis of sales conversation dynamics, which provides more detailed coaching insights for reps.
• The platform's AI summaries and transcriptions sometimes face accuracy issues, according to user reviews. For teams that rely on exact call details for coaching, Spiky's focus on deep conversational analysis may offer more reliability.
• Its tool combines many functions, from scheduling to revenue intelligence. This broad scope can be complex for teams that only want a specialized solution for analyzing call dynamics, which is Spiky's primary function.

Pricing and Budget Considerations

Avoma does not list its pricing publicly. Like Spiky, this means teams must contact their sales department for a quote. For the most accurate information, it is best to check Avoma's official website.

Avoma offers public pricing with plans starting at $19 per user per month, which provides more budget predictability than Spiky. Spiky does not list its pricing publicly, so teams must contact sales for a quote. For the most accurate information, check the detailed pricing on Avoma's official website.

Augment Your Sales Team With 11x

For sales automation, the 11x platform offers a different model. We use digital workers for tasks like prospect research and lead qualification. This approach helps scale sales operations and lets your team focus on high-value activities. Learn more about 11x.

At 11x, we use AI to run the sales process. Our agent Alice finds prospects and handles outreach, while Julian qualifies inbound leads and books meetings. Our platform combines data, outreach, and email warmup, which removes the need for separate tools.

Book a demo to see 11x in action.

6) Fathom

Fathom is an AI meeting assistant that records, transcribes, and summarizes calls. It helps sales teams automate note-taking and CRM updates. This allows reps to focus on the conversation instead of manual data entry.

Fathom's Main Features

• Provides free, real-time transcription and recording for meetings on Zoom, Google Meet, and Microsoft Teams.
• Automatically generates call summaries, highlights, and action items post-meeting.
• Integrates with CRMs like Salesforce and HubSpot to auto-log call notes and data.
• Supports seven languages for transcription and summaries.

How Fathom Compares to Spiky

Average Review score: 4.8/5 stars based on 3,891 G2 reviews.

• Fathom offers a free plan for individuals, which presents a different cost structure than Spiky's enterprise model.
• It provides real-time transcription during calls, while Spiky's analysis occurs after the call is complete.
• The tool is a general meeting assistant, not a specialized sales coaching platform like Spiky.
• Fathom automates CRM data entry for call notes and summaries, a function not central to Spiky's analysis-focused system.

Fathom's Limitations Compared To Spiky

• Fathom's analytics are general and may not offer the deep sales coaching insights that Spiky provides for performance improvement.
• As a general-purpose tool, its analysis might not capture specific sales dynamics as effectively as Spiky's specialized platform.
• Some users may find that the summaries, while useful, lack the granular detail needed for in-depth rep coaching compared to Spiky's focused analysis.

Pricing and Budget Considerations

Fathom offers a free plan for individual use. Paid team plans add more features and start at $24 per user per month. This public pricing offers budget predictability, unlike Spiky, which requires a sales inquiry. For details, visit Fathom's pricing page.

Fathom is an AI assistant for meetings. It records, transcribes, and summarizes calls on platforms like Zoom and Google Meet.

For sales teams, it automates the creation of call notes and updates to the CRM. This allows reps to focus on the conversation, not on manual data work.

Fathom's Main Features

• Queries past recordings with a conversational AI, "Ask Fathom," to generate follow-ups.
• Creates shareable video clips and snippets for sharing in Slack or email.
• Surfaces a "Join & Record" button on the calendar five minutes before each call.
• Records calls in languages like Spanish and German and translates summaries into 28 languages.

How Fathom Compares To Spiky

Average Review score: 5.0/5 stars based on 5,668 G2 reviews.

• Fathom offers a free plan for individual use. This provides more budget predictability compared to Spiky's enterprise model, which requires a sales inquiry.
• It provides real-time transcription during live meetings. This gives teams immediate access to written notes, while Spiky performs its analysis after the call concludes.
• The tool automates CRM data entry by logging call notes and summaries. This function reduces manual work for reps, unlike Spiky's system, which is built for performance analysis.
• Support for multiple languages makes Fathom a more flexible option for global teams compared to Spiky.

Fathom's Limitations Compared To Spiky

• Fathom's analytics focus on general meeting metrics. This is different from Spiky, which analyzes specific sales dynamics to provide detailed feedback for sales coaching.

• As a general-purpose tool, its analysis might not capture certain sales cues. Spiky's platform is specialized to identify these details, which offers more value for sales training.

• Some users find that the automated summaries lack the granular detail needed for in-depth rep coaching. Spiky's analysis, in contrast, is built to provide this level of specific feedback.

Pricing and Budget Considerations

Fathom offers a free plan, and its Team Edition starts at $19 per user per month, providing clear budget predictability. In contrast, Spiky’s pricing is not public and requires a sales inquiry. For the most accurate information, check the details on Fathom's official website.

7) tl;dv

tl;dv is a meeting recorder that captures video calls from sales conversations. It generates transcripts and summaries for review. The tool allows teams to pinpoint and share moments from discussions.

This function supports sales training. It lets managers and reps analyze parts of a call without a review of the entire recording. This helps focus coaching on certain interactions.

tl;dv's Main Features

• Generates aggregate analytics and scheduled reports on objections, feature requests, and sentiment across meetings.
• Logs notes, outcomes, and action items directly into CRMs like HubSpot and Salesforce and drafts follow-up emails.
• Offers live transcription and summary translation in over 30 languages and localizes its user interface in seven languages.
• Includes enterprise-grade security features such as SOC 2 and GDPR compliance, with options for EU data storage.

How tl;dv Compares To Spiky

Average Review score: 4.7/5 stars based on 407 G2 reviews.

• tl;dv generates aggregate analytics and sales scorecards like BANT or MEDDIC across many meetings. This offers a broader performance view compared to Spiky, which focuses on the dynamics of individual calls.
• The tool logs notes and action items directly into CRMs such as HubSpot and Salesforce. This automates post-call data entry, a function different from Spiky's system for performance analysis.
• It offers live transcription and summary translation in over 30 languages, which makes the platform a more suitable option for global sales teams compared to Spiky.
• This platform provides scheduled reports on topics like objections and feature requests. This gives managers a consistent overview of trends, while Spiky's analysis is centered on specific call reviews.

tl;dv's Limitations Compared To Spiky

• tl;dv provides general meeting analytics, which may not be specific enough for sales coaching. In contrast, Spiky analyzes sales conversation dynamics to offer detailed performance feedback for reps.

• Some users note its AI output centers on summaries and action items. This might not offer the granular detail needed for in-depth coaching, which is a primary function of Spiky's analysis.

• The tool is designed for a wide range of meeting types, not just sales. Spiky offers a more specialized platform built only for sales call analysis, which provides a more focused feature set for managers.

Pricing and Budget Considerations

tl;dv offers public pricing, including a free plan and paid tiers starting at $18 per user per month. This provides more budget predictability than Spiky, which does not list its pricing publicly. For the most accurate information, check the details on tl;dv's official website.

8) Grain

Grain captures sales conversations to build a video library. The platform records and transcribes calls. This gives teams a searchable record of customer interactions.

For sales training, managers can use this library to review calls. They can find specific moments to coach reps on performance and share examples of successful tactics.

Grain's Main Features

• Offers speaker identification to distinguish between different participants in a conversation.
• Includes timecode management to navigate specific moments in call recordings.
• Provides closed captioning for recorded video calls.
• Uses a dictation feature to convert voice to text.

How Grain Compares To Spiky

Average Review score: 4.6/5 stars based on 299 G2 reviews.

• Grain uses speaker identification to show who is talking in the transcript. This provides a different level of detail compared to Spiky's analysis of overall conversation dynamics.
• The tool includes timecode management, which lets users jump to exact moments in a call. This offers a more direct way to review specific interactions than Spiky's broader performance feedback.
• It provides closed captions for video calls, which makes recordings more accessible. Spiky, in contrast, centers its features on post-call analytics for coaching purposes.
• This platform offers a free plan and public pricing, making it accessible for individual users. This is different from Spiky, which requires a sales inquiry for cost information.

Grain's Limitations Compared To Spiky

• Grain's analytics focus on general meeting metrics. This is different from Spiky, which analyzes specific sales dynamics to provide detailed feedback for sales coaching.
• Some users find that its automated summaries lack the granular detail for in-depth rep coaching. Spiky's analysis, in contrast, is built to provide this level of specific feedback.
• The tool is designed for a wide range of meeting types, not just sales. This means it may not capture certain sales cues as effectively as Spiky's specialized platform.

Pricing and Budget Considerations

Grain offers public pricing with a free plan and paid tiers starting at $15 per user per month. This model provides budget predictability, unlike Spiky, which requires a sales inquiry. For the most accurate information, check the details on Grain's official website.

9) Sembly AI

Sembly AI is an AI meeting assistant that works with sales conversations. It records and transcribes calls to create a searchable database. The platform analyzes these discussions to provide insights for teams.

For sales coaching, managers can use the tool to review call performance. This allows them to guide reps with specific feedback and improve the team's overall sales process.

Sembly AI's Main Features

• Offers agenda management and automated scheduling for meeting preparation.
• Generates smart meeting summaries and minutes from conversations.
• Includes a task delegation feature to assign action items after meetings.
• Supports transcription and analysis in more than 42 languages.

How Sembly AI Compares To Spiky

Average Review score: 4.6/5 stars based on 45 G2 reviews.

• Sembly AI includes agenda management to prepare for meetings before they start. This contrasts with Spiky, which focuses on post-call analysis for coaching.
• The tool has a task delegation feature to assign action items from the meeting. This provides a different function compared to Spiky, which centers on performance analytics rather than task management.
• Its support for transcription and analysis in more than 42 languages offers more flexibility for global teams than Spiky's more focused sales analysis.
• This platform automatically generates smart meeting summaries and minutes. This is different from Spiky's approach, which analyzes conversation dynamics to provide coaching feedback instead of creating meeting documentation.

Sembly AI's Limitations Compared To Spiky

• Sembly AI provides general meeting analytics, which is different from Spiky's specific analysis of sales conversation dynamics that offers detailed feedback for sales coaching.
• The platform's AI output centers on summaries and action items. Some users might find this lacks the granular detail needed for in-depth coaching, which is a primary function of Spiky's analysis.
• It is a tool for many meeting types, not just sales. A team that requires a platform built only for sales call analysis may find Spiky's specialized interface more direct.

Pricing and Budget Considerations

Sembly AI offers public pricing, including a free plan and paid tiers starting at $10 per user per month. This provides more budget predictability than Spiky, which does not list its pricing publicly. For the most accurate information, check the details on Sembly AI's official website.

Cost and Value Comparison

Sembly AI provides transparent pricing with a free personal plan and paid options starting at $10 per user per month. In contrast, Spiky does not offer public pricing, requiring teams to contact sales for a custom quote. This makes Sembly AI a more predictable option for teams managing a strict budget.

10) MeetGeek

MeetGeek is a platform for sales conversations. It captures discussions from calls to create a resource for team review. The tool helps sales professionals analyze their customer interactions.

For sales training, this allows managers to examine specific calls. They can then use these insights to coach representatives and guide performance improvements across the team.

MeetGeek's Main Features

• Offers agenda management for meeting preparation.
• Uses speaker identification to distinguish between different participants in a conversation.
• Provides timecode management to navigate to specific moments in call recordings.
• Includes a dictation feature to convert voice to text.

How MeetGeek Compares To Spiky

Average Review score: 4.6/5 stars based on 458 G2 reviews.

• MeetGeek includes agenda management to help teams prepare for meetings. This is different from Spiky, which provides its analysis after the call concludes.
• It uses speaker identification to show who speaks during a call. This offers a more granular view for coaching compared to Spiky's focus on overall conversation patterns.
• The platform has timecode management to navigate to exact moments in a recording. This allows for a more direct review of specific interactions than Spiky's broader performance feedback.
• This tool offers a dictation feature that converts voice to text for general meeting notes. Spiky, in contrast, centers its analysis on specific sales conversation dynamics for performance coaching.

MeetGeek's Limitations Compared To Spiky

• MeetGeek's analytics focus on general metrics like talk time and engagement. Spiky, in contrast, provides a deeper analysis of sales conversation dynamics for specific coaching insights.
• The platform is a general-purpose tool and may not capture specific sales cues. Spiky's system is specialized to identify these details, which offers more value for sales training.
• Some users report that its summaries include irrelevant chatter from the start of a meeting. This is different from Spiky, which is built to analyze the core sales conversation for more targeted feedback.

Pricing and Budget Considerations

MeetGeek offers public pricing, including a free plan and paid tiers starting at $19 per user per month. This provides more budget predictability than Spiky, which does not list its pricing publicly. For the most accurate information, check the details on MeetGeek's official website.

Which One Should You Go With?

Choosing the right Spiky alternative depends on your team's specific needs and budget. This guide has presented several strong options to inform your decision-making process.

If your goal is to automate sales tasks like prospecting and lead qualification, 11x offers a different approach. Our digital workers handle these functions, which allows your sales team to focus on closing deals and building relationships.