Fathom

Fathom is an AI-powered notetaker and meeting assistant that records, transcribes, highlights, and summarizes video calls. It integrates with Zoom, Google Meet, and Microsoft Teams, syncing insights directly to CRMs and productivity tools. Privacy and security are prioritized, ensuring recordings remain private unless shared by the user.

Features

Intelligent Meeting Capture

• Automatic HD recording on Zoom, Google Meet, and Microsoft Teams
• Real-time transcription with speaker identification
• Unlimited cloud storage and searchable archives

Real-Time Engagement Tools

• One-click highlights & bookmarks during the call
• Clip-sharing for instant context inside or outside the team
• Multi-language support: capture and summarize in 28+ languages

Post-Meeting Intelligence

• AI-generated summaries delivered within 30 seconds
• Customizable summary templates and export formats
• “Ask Fathom” conversational assistant for instant Q&A across any past meeting

Integrations & Workflow Automation

• Native sync to Salesforce, HubSpot, Close, Slack, Google Docs, Gmail, Notion, Asana, Todoist, Zapier, and more
• Automatic push of summaries, action items, and tasks to chosen tools
• Zapier support for building custom workflows without code

Security, Privacy & Administration

• SOC 2 Type 2 and HIPAA compliance with end-to-end encryption
• No AI model training on user data; full data-deletion controls
• Team Edition with admin console, analytics, and company-wide policy controls

Use Cases

• Knowledge Library Creation: Build an indexed repository of past meetings so any teammate can locate exact moments or quotes in seconds.
• Multilingual Stakeholder Updates: Generate summaries in multiple languages to brief global partners without manual translation.
• Deal-to-Account Handoff: Pass precise, timestamped context from sales calls to post-sales teams, reducing miscommunication.
• Coaching & Performance Review: Managers review highlight reels to provide targeted feedback without re-watching full meetings.
• Meeting-Free Mondays: Share AI summaries for status updates, allowing teams to skip routine sync calls entirely.
• Research Insight Compilation: Tag and aggregate patterns across user interviews to drive product decisions faster.

Pricing

• Free Plan: Unlimited recording, transcription, and summarization for any number of meetings and users; free cloud storage.
• Premium Plan: Adds AI-generated action items, 12 summary templates, and Zapier integration (30-day free trial included).
• Team Edition: Admin controls, analytics, and simplified company rollout.

The free edition will remain free, with no forced upgrades.

Customer Reviews and Feedback

Users appreciate Fathom for its reliable transcription, detailed summaries, and ease of use. The tool is praised for enhancing meeting productivity and providing valuable integrations.

“The Swiss Army Knife of Virtual Communications—indispensable for summarizing and acting on remote meetings.”

“Game changer for my coaching biz; I love the quick transcriptions and ability to revisit what was said.”

“Reliable software and team—allows me to be present in meetings and follow up quickly.”

Pairing Fathom with 11x

11x is an AI digital workforce platform that automates B2B go-to-market and sales operations. Its AI agents, Julian and Alice, autonomously engage, qualify, and schedule meetings with leads using behavioral signals—without requiring engineering lift or manual outreach.

Fathom and 11x can be used together to streamline sales processes. Fathom captures and summarizes meeting insights, which can then be utilized by 11x's AI agents to personalize follow-ups and schedule meetings. This combination ensures that sales teams can act on real-time data efficiently.

Book a demo to see how 11x can identify your ideal buyers, engage decision-makers 24/7, and book meetings on autopilot.