Pipr

Overview

Pipr is a Conversational AI platform designed for the insurance industry. It enables customers to buy, manage, claim, and update policies through a fully digital, real-time dialogue, available 24/7. Insurers benefit from reduced expenses and lower loss ratios.

Features

Conversational Policy Management

• Provides a Conversational First™ interface for end-to-end policy servicing
• Enables 24/7 self-service for purchases, amendments, renewals, and claims
• Delivers real-time responses without human agent wait-times

Automated Underwriting & Risk Intelligence

• Conducts pre-sale automated risk assessments to reduce manual underwriting
• Utilizes data-driven pricing for more accurate premiums
• Improves risk evaluation to lower loss ratios

Scalability & Cost Efficiency

• Achieves a 1:5,000 agent-to-policyholder ratio
• Reduces expense ratios for carriers
• Features a cloud-native architecture for rapid volume growth

Product & Data Flexibility

• Supports various policy types, including car, health, home, van, motorcycle, and pet insurance
• Offers advanced data capture tools for continuous product expansion

Rapid Digital Transformation & Governance

• Accelerates digital roadmaps with a plug-and-play platform
• Holds B-Corp Pending status for responsible business practices
• Recognized in TechRound’s InsurTech30 2023 list (#21)

Use Cases

• 24/7 First-Notice-of-Loss processing, allowing policyholders to submit claims instantly without call-centre interaction
• Hyper-personalized renewal journeys that adjust coverage and pricing in the same conversational session
• Rapid launch of new niche products, such as pet or van insurance, using Pipr’s product-agnostic framework
• Low-touch MGA operations where minimal staff oversee large policy volumes via automated servicing
• Surge-volume claims handling during catastrophic events, managed entirely through scalable conversational workflows

Pricing

For detailed pricing information, visit Pipr.

Pairing Pipr with 11x

11x is an AI digital workforce platform that automates B2B go-to-market and sales operations. Its AI agents, Julian and Alice, autonomously engage, qualify, and schedule meetings with leads using behavioral signals—without requiring engineering lift or manual outreach.

When used together, Pipr and 11x can streamline the entire insurance customer journey. 11x can handle lead generation and qualification, while Pipr manages policy purchase, onboarding, and servicing. This combination ensures a smooth transition from prospect to policyholder, enhancing customer satisfaction and operational efficiency.

Book a demo to see how 11x can identify your ideal buyers, engage decision-makers 24/7, and book meetings on autopilot.