Nutshell Alternatives

Nutshell is a popular CRM, and you might use it for good reasons. It is a solid choice for many sales teams, known for its user-friendly design and simple contact management.

But it has limits. Some users say the reporting is basic and the mobile app can be tricky. So, we analyzed the top alternatives against Nutshell to help you shortlist your options. Let's get started.

Consider 11x for Your Sales Team

For teams that want to add digital workers to their sales process, 11x is a relevant option. It offers autonomous agents for tasks like prospect research and initial outreach.

These agents can work alongside your current CRM to support your sales staff.

11x is a GTM platform that uses AI agents to manage the sales process. Its agent, Alice, finds prospects and handles outreach, while Julian qualifies leads and books meetings. The platform unifies data enrichment, outreach, and email warmup tools to replace separate solutions.

Nutshell Alternatives

Below is a detailed analysis of several Nutshell alternatives. We will cover each option's pricing, main features, and compare its advantages and drawbacks to Nutshell.

1) HubSpot CRM

HubSpot CRM is a platform for customer relationship management. It gives sales, marketing, and service teams tools to track interactions and data. The system pulls information together for a complete view of the customer journey.

It works for companies of many sizes, from small businesses to large enterprises. The platform helps organize customer data and communication to support growth.

HubSpot CRM's Main Features

• Provides sales, marketing, and service teams with tools for tracking customer data and interactions.
• Consolidates all information into a single, comprehensive view of the customer journey.
• Organizes customer communication and data to support company growth.
• Scales to fit businesses of various sizes, from small teams to large enterprises.

How HubSpot CRM Compares To Nutshell

Average Review score: 4.4/5 stars based on 12,407 G2 reviews.

• HubSpot CRM includes a full marketing automation suite to create and manage campaigns, a more comprehensive offering compared to Nutshell’s primary email marketing features.
• It provides integrated customer support tools, including case management, which allows teams to handle service tickets within the same platform—a function not central to Nutshell.
• The platform offers more advanced sales analytics, which lets users create detailed custom reports for deeper insights than Nutshell's standard reporting provides.
• HubSpot scales with a business through separate but connected hubs for marketing, sales, and service, an all-in-one approach that differs from Nutshell's primary sales focus.

Where HubSpot CRM Lags Behind Nutshell

• HubSpot CRM's pricing can be complex, with many features locked behind more expensive tiers. This structure is different from Nutshell, which often provides a more straightforward pricing model.
• The platform's extensive features sometimes result in a steeper learning curve for new teams. In comparison, Nutshell is often noted for its simpler interface that allows for quicker user adoption.
• Its all-in-one approach includes marketing and service tools, which might be unnecessary for teams that only need a dedicated sales CRM. Nutshell, on the other hand, maintains a primary focus on sales functionalities.

Pricing and Cost-Effectiveness

HubSpot provides a free CRM, with paid Sales Hub plans starting at $20 per seat monthly for the Starter package and going up to $150 for the Enterprise plan. While Nutshell's pricing data was not available for a direct comparison, HubSpot's free tier presents a no-cost option for teams starting out.

2) Salesforce Sales Cloud

Salesforce Sales Cloud is an AI-powered sales platform built to accelerate revenue. It unifies customer data and automates workflows. The system uses autonomous AI agents with human sellers to nurture leads, coach representatives on deals, and produce quotes. It gives sales teams pipeline visibility and manages the sales cycle from lead to payment for both B2B and B2C companies of any size.

Salesforce Sales Cloud's Main Features

• Uses autonomous AI agents for lead nurturing, representative coaching, and instant quote generation.
• Includes tools for revenue lifecycle management, such as configure-price-quote (CPQ), billing, and incentive compensation.
• Offers native Partner Relationship Management (PRM) with AI and data sharing to manage channels like resellers and distributors.
• Centralizes first- and third-party data with Sales Data Cloud and provides prescriptive guidance through Revenue Intelligence.

How Salesforce Sales Cloud Compares To Nutshell

Average Review score: 4.4/5 stars based on 23,364 G2 reviews.

• Salesforce Sales Cloud uses AI agents to help with lead nurturing and sales coaching, which offers a more automated approach than Nutshell's traditional CRM functions.
• It includes native Partner Relationship Management (PRM) to manage channels such as resellers, a feature not central to Nutshell's direct sales focus.
• The platform offers integrated tools for the full revenue lifecycle, including configure-price-quote (CPQ) and billing, which extends beyond Nutshell's core pipeline management.
• Salesforce provides advanced analytics and prescriptive guidance through Revenue Intelligence, offering deeper insights than Nutshell's standard reporting capabilities.

Where Salesforce Sales Cloud Lags Behind Nutshell

• Salesforce Sales Cloud's extensive customization options can create a steep learning curve for new teams. In comparison, Nutshell offers a more straightforward user experience that allows for quicker setup.
• The tool's pricing structure can become costly, as many features are in higher-priced tiers. This is different from Nutshell, which typically provides a more predictable pricing plan.
• Its platform includes many tools for marketing and service, which might be unnecessary for teams that need only a dedicated sales CRM. Nutshell, by contrast, keeps its focus on core sales functions.

Pricing and Cost-Effectiveness

Salesforce Sales Cloud pricing starts at $25 per user per month for the Starter plan and increases to $330 for the Unlimited plan. While a direct numerical comparison to Nutshell is not possible, Salesforce's tiered structure is more complex and can be more costly than Nutshell's typically straightforward pricing model. For the most accurate and up-to-date pricing information, we recommend visiting Salesforce Sales Cloud's official website.

3) Pipedrive

Pipedrive is a web-based CRM platform for sales-driven teams. It helps organizations track pipelines, manage deals, and automate repetitive work. The system uses a visual, kanban-style interface for deal management and offers AI-powered guidance to support sales activity.

The platform centralizes customer data and communications in one workspace, with an emphasis on ease of use for sales teams.

Pipedrive's Main Features

• Manages deals using a visual, kanban-style pipeline with custom stages and fields for tailored data capture.
• Includes an AI Sales Assistant that provides deal-win predictions and an AI email writer for prompts.
• Automates lead nurturing with multi-step email sequences and two-way email sync for up to five accounts.
• Generates real-time dashboards, custom reports, and revenue forecasts for both recurring and one-off deals.

How Pipedrive Compares To Nutshell

Average Review score: 4.3/5 stars based on 2,573 G2 reviews.

• Pipedrive offers a visual, drag-and-drop sales pipeline, which provides a more intuitive way to follow deals compared to the standard list views in Nutshell.
• The platform includes an AI Sales Assistant that gives predictions on deal success, a more advanced feature than the core sales tools available in Nutshell.
• It generates custom reports and revenue forecasts in real time, offering more detailed analytics than Nutshell's standard reporting capabilities.
• This tool automates lead nurture campaigns with multi-step email sequences, a more sophisticated approach than Nutshell's primary email features.

Where Pipedrive Lags Behind Nutshell

• Pipedrive's separation of company and individual contacts can feel cumbersome for some users, which differs from Nutshell's often-praised simple contact management.
• Some users note that core features, such as email sync, are unavailable on Pipedrive's entry-level plan. This contrasts with Nutshell's straightforward pricing, which tends to be more inclusive in its basic offerings.
• The tool sometimes requires extra add-ons or third-party integrations for more advanced automation. Nutshell, in comparison, typically includes its functionalities within the main subscription, offering a more predictable cost structure.

Pricing and Cost-Effectiveness

Pipedrive’s pricing starts at $24 per seat per month for its Lite plan, scaling up to $99 for the Ultimate plan. While a direct numerical comparison isn't possible, Nutshell's model is often considered more straightforward, whereas Pipedrive's tiers offer flexibility. For the most accurate pricing, we recommend visiting Pipedrive's official website.

4) Zoho CRM

Zoho CRM is a customer relationship management platform that unifies sales, marketing, and support activities. It provides tools to manage customer interactions across multiple channels and automate business processes. The system is built for organizations of all sizes, from small businesses to large enterprises.

It supports both B2B and B2C models and helps teams work together from a single platform to foster customer relationships.

Zoho CRM's Main Features

• Offers dedicated collaborative work areas called Teamspaces, which allow each department to view only the data it needs.
• Includes Zia AI and Agentic AI for functions such as email rewriting, anomaly detection, and predictive insights.
• Provides the Canvas Design Studio, a drag-and-drop tool for UI customization that supports image-to-layout generation.
• Features advanced sales automation with workflows, cadences, and configure-price-quote (CPQ) capabilities.

How Zoho CRM Compares To Nutshell

Average Review score: 4.1/5 stars based on 2,820 G2 reviews.

• Zoho CRM includes an AI assistant, Zia, for predictive insights and anomaly detection, offering more advanced data analysis than Nutshell's standard reporting.
• It provides the Canvas Design Studio, a tool for deep UI customization, which allows for a more tailored user interface compared to the fixed layout of Nutshell.
• The platform features advanced sales tools like configure-price-quote (CPQ), extending its functionality beyond Nutshell's core pipeline management.
• This tool offers dedicated work areas called Teamspaces for different departments, providing more structured collaboration than the general access model in Nutshell.

Where Zoho CRM Lags Behind Nutshell

• Some users find Zoho CRM's interface can feel cluttered due to its many features. This is different from Nutshell, which is often praised for its user-friendly design and simple setup.
• The platform is part of a large ecosystem of business applications, which might be overwhelming for teams that only need a dedicated sales CRM. Nutshell, by contrast, maintains a primary focus on sales functionalities.
• Its deep customization options can sometimes make the initial setup and onboarding process complex. This is different from Nutshell, which typically provides a more straightforward user experience from the start.

Pricing and Cost-Effectiveness

Zoho CRM provides a free plan, with paid tiers starting at $14 per user monthly for the Standard package and going up to $40 for the Enterprise plan. This multi-level structure, including a no-cost option, contrasts with Nutshell's typically simpler pricing. For detailed pricing, visit Zoho CRM's official website.

5) Insightly

Insightly is a platform for customer relationship management. It aligns sales, marketing, and project teams with a unified record of customer data. The system offers tools to map the customer journey and manage interactions from the first contact to post-sale support.

Insightly's Main Features

• Combines CRM with marketing automation to build visual campaigns and segment lists for follow-ups.
• Provides support and ticketing tools that capture requests from multiple channels and include a customer knowledge base.
• Connects with over 2,000 third-party applications using a low-code, drag-and-drop builder called AppConnect.
• Uses AI to generate instant summaries of records and create automatic email replies.

How Insightly Compares To Nutshell

Average Review score: 4.2/5 stars based on 922 G2 reviews.

• Insightly provides tools for Products, Price Books, and Quotes (PPQ), which lets teams create custom quotes inside the CRM. This is a more advanced function compared to Nutshell's main sales tools.
• The platform unifies sales, marketing, and customer service tools in one place. This integrated approach differs from Nutshell, which keeps a primary focus on sales activities.
• Its mobile app includes features like business card scanning for quick contact entry. This offers more on-the-go functionality than Nutshell's mobile application.
• The tool uses AI to create instant record summaries and automatic email replies. This provides a layer of automation that is different from the standard features in Nutshell.

Where Insightly Lags Behind Nutshell

• Some users find that setting up Insightly's advanced automation and customization can be complex. This contrasts with Nutshell, which is often praised for its simple design and quick user adoption.
• The platform limits users to emailing 50 contacts at a time on certain plans, which can be a drawback for larger campaigns. Nutshell, in contrast, typically offers more inclusive features within its standard pricing.
• Some users report occasional bugs or data sync delays within the Insightly platform. This can be a point of contrast for teams that prefer Nutshell's reputation for stable and reliable performance.

Pricing and Cost-Effectiveness

Insightly's pricing starts at $29 per user per month for its Plus plan and goes up to $99 for the Enterprise tier. This tiered structure contrasts with Nutshell's reputation for a more straightforward pricing model. For the most current pricing, visit Insightly's official website.

Add Digital Workers With 11x

If your sales process could benefit from autonomous agents for tasks like prospect research and outreach, 11x is a relevant option. Its digital workers support your sales staff and manage parts of the sales cycle. This approach may fit teams that want to add automation.

With 11x, we use AI to manage your sales process. Our agent Alice identifies accounts, enriches data, and starts outreach. Julian then qualifies leads and books meetings. We combine tools for data enrichment and email warmup into one platform, removing the need for separate solutions.

Book a demo to see 11x in action.

6) Copper

Copper is a CRM built for Google Workspace. It works inside Gmail to capture data from contacts and emails automatically. This allows teams to manage customer relationships and sales pipelines without a need to switch applications.

The system is designed for agencies, consultants, and tech companies that use the Google suite for their operations.

Copper's Main Features

• Adds leads, tracks emails, and manages files from within Gmail or Google Calendar.
• Duplicates closed deals into project boards to assign tasks and collaborate across teams.
• Builds personalized email series and triggers messages to rekindle lapsed contacts based on pipeline stage.
• Offers custom reports for revenue projections, team activity, and customer trends.

How Copper Compares To Nutshell

Average Review score: 4.5/5 stars based on 1,139 G2 reviews.

• Copper integrates directly into Google Workspace, which allows teams to manage contacts and deals from within Gmail. This is different from Nutshell, which operates as a separate application.
• It automatically captures contact data and email interactions from Gmail, which reduces manual data entry. Nutshell, in comparison, requires more manual input for contact management.
• The tool converts closed deals into project boards for post-sale collaboration. This provides a project management function that is not a core part of Nutshell's sales-focused platform.
• The platform allows users to export data directly to Google Sheets or connect to Looker Studio for custom visualizations. This offers more flexible reporting options compared to Nutshell's standard analytics.
• Its mobile app includes a business card scanner for quick lead capture. This feature offers a different mobile experience than Nutshell's application.

Where Copper Lags Behind Nutshell

• Copper's deep reliance on Google Workspace can be a limitation for teams that use other productivity suites. Nutshell, in contrast, operates as a standalone platform, offering more flexibility for different tech stacks.
• Some users find the platform's pricing can become complex, with certain features available only in higher-cost plans. This differs from Nutshell, which is often noted for its more straightforward and inclusive pricing model.
• The tool includes project management features that might be unnecessary for teams that need a CRM focused purely on sales. Nutshell maintains a strict focus on sales functions, which can provide a more streamlined experience.

Pricing and Cost-Effectiveness

Copper's pricing starts at $23 per user per month for its Basic plan, scaling to $99 for the Business tier. This multi-level structure differs from Nutshell's typically more straightforward pricing model. For the most current pricing, we recommend visiting Copper's official website.

7) Freshsales

Freshsales is a sales-focused CRM that unifies customer data for sales and marketing teams. It provides a single platform to manage contacts, track deals through the pipeline, and engage with prospects across different channels.

The system is for businesses that want a complete view of customer interactions to support their sales process.

Freshsales's Main Features

• Runs intelligent campaigns to capture, qualify, and track leads with Freddy AI.
• Provides a 360-degree customer view and engages prospects on their preferred channels with intent scoring.
• Delivers deal recommendations and surfaces pipeline bottlenecks using AI-driven insights.
• Offers a suite option that combines sales and marketing into a unified CRM for a single source of truth.

How Freshsales Compares To Nutshell

Average Review score: 4.5/5 stars based on 1,224 G2 reviews.

• Freshsales includes an AI assistant, Freddy AI, which provides deal insights and helps draft emails. This offers more advanced support compared to Nutshell's standard sales tools.
• It provides built-in phone and chat functions directly within the CRM. This is different from Nutshell, which focuses primarily on email features for communication.
• The platform includes integrated customer support tools like case management and a knowledge base. This unifies sales and support, unlike Nutshell's primary focus on sales activities.
• This tool scores leads to help prioritize prospects based on their engagement. This provides a more targeted approach than Nutshell's general contact management.

Where Freshsales Lags Behind Nutshell

• Some users find that Freshsales' extensive feature set can create a more complex initial setup. This is different from Nutshell, which is often noted for its simple interface and quick user adoption.
• The platform is part of a broad suite of business tools, which might be overwhelming for teams that need only a dedicated sales CRM. Nutshell, in contrast, maintains a clear focus on core sales functions.
• Its user interface, while powerful, can sometimes feel cluttered to new users due to the number of available options. This contrasts with Nutshell's design, which prioritizes simplicity and ease of navigation.

Pricing and Cost-Effectiveness

Freshsales offers paid plans starting at $9 per user monthly for the Growth package, with Pro at $39 and Enterprise at $59. This tiered structure contrasts with Nutshell's typically more straightforward pricing. For the most current pricing, we recommend visiting Freshsales's official website.

8) Keap

Keap is a CRM platform with sales and marketing automation. It helps service-based small businesses organize client data and manage communications. The system provides tools to capture leads, follow up with contacts, and process payments from a central location.

It is for entrepreneurs and small teams who want to unify customer information with their daily tasks. The platform aims to consolidate various business functions into one application.

Keap's Main Features

• Automates marketing processes and includes tools for building and personalizing emails.
• Creates landing pages and forms with dynamic content for online marketing campaigns.
• Manages outbound email campaigns and provides tools to monitor email deliverability.
• Offers basic reporting and analytics to track the results of marketing activities.

How Keap Compares To Nutshell

Average Review score: 4.2/5 stars based on 1,563 G2 reviews.

• Keap provides tools to build landing pages and forms, which offers more marketing automation options compared to Nutshell's core email features.
• The platform allows users to process payments and manage invoices, extending its functionality beyond Nutshell's sales pipeline management.
• It includes built-in SMS marketing for text campaigns, providing another communication channel in contrast to Nutshell's email-centric tools.
• This tool combines sales, marketing, and e-commerce functions in one place, offering a broader scope than Nutshell's primary focus on sales activities.

Where Keap Lags Behind Nutshell

• Keap's all-in-one approach combines many tools, which some users find creates a steep learning curve. This is different from Nutshell, which maintains a primary focus on sales functions and is often noted for its simple setup.
• The platform's pricing can be a consideration for small teams, as it starts at a higher price point. In comparison, Nutshell typically offers a more straightforward and accessible pricing structure.
• Some users report that Keap's interface is not always intuitive, which can make navigation complex. Nutshell, on the other hand, is frequently praised for its user-friendly design that allows for quicker team adoption.

Pricing and Cost-Effectiveness

Keap's pricing starts at $249 per month for 1,500 contacts, a higher entry point compared to Nutshell's typically more straightforward, per-user model. This structure can be a larger initial investment for smaller teams. For the most current pricing, we recommend visiting Keap's official website.

9) Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is a sales application that uses data and AI to help sellers. It offers a customizable interface to manage pipelines, unifies customer information, and automates sales processes. The platform includes dashboards and predictive forecasts to inform strategy.

Microsoft Dynamics 365 Sales's Main Features

• Offers sales force automation for managing contacts, accounts, opportunities, and pipelines.
• Includes marketing automation with tools for email marketing and campaign management.
• Provides customer support functionalities, including case management for service inquiries.
• Features reporting and analytics with dashboards and forecasting to track performance.

How Dynamics 365 Sales Compares To Nutshell

Average Review score: 3.8/5 stars based on 1,602 G2 reviews.

• Microsoft Dynamics 365 Sales offers native integration with other Microsoft products like Outlook and Teams, which allows for a more connected workflow compared to Nutshell's standalone operation.
• It includes built-in customer support tools, such as case management, which creates a unified platform for sales and service. This is different from Nutshell's primary focus on sales activities.
• The platform provides extensive customization options that let businesses tailor the CRM to specific processes. This offers more flexibility than Nutshell's more standardized interface.
• The system includes a full marketing automation suite for managing campaigns. This is a more comprehensive toolset than Nutshell's core email marketing functions.

Where Dynamics 365 Sales Lags Behind Nutshell

• Microsoft Dynamics 365 Sales's extensive customization options can make the initial setup complex. This is different from Nutshell, which is often noted for its simple interface and quick user adoption.
• The platform's pricing structure can be a considerable investment for some businesses. In comparison, Nutshell typically offers a more straightforward and accessible pricing model.
• Some users report that the user interface can feel clunky and the system may lag with large amounts of data. This contrasts with Nutshell's reputation for stable and reliable performance.

Pricing and Cost-Effectiveness

Microsoft Dynamics 365 Sales plans range from $115 to $210 per user monthly. This represents a significant investment compared to Nutshell's typically more straightforward pricing model. For the most current pricing, visit Microsoft Dynamics 365 Sales's official website.

10) Monday sales CRM

Monday sales CRM is a platform built on the monday.com Work OS. It allows sales teams to manage the entire sales cycle, from lead capture to post-sale activities, and centralize all customer data in one location.

The system is customizable, so users can build their own workflows. It is for teams that need a flexible tool to handle sales processes and client projects together.

Monday sales CRM's Main Features

• Customizes sales processes with a no-code interface and automations.
• Includes AI capabilities for email generation, sentiment analysis, and forecasting.
• Manages post-sales activities by connecting finance, legal, and account managers to deal information.
• Provides tools for mass emails with an HTML editor, shared inboxes, and connects with over 500 integrations.

How Monday Sales CRM Compares To Nutshell

Average Review score: 4.6/5 stars based on 973 G2 reviews.

• Monday sales CRM allows users to build custom workflows with a no-code interface, offering more process flexibility than Nutshell's standardized structure.
• It uses AI to help with tasks like email generation and sentiment analysis, providing a different kind of support than the standard tools in Nutshell.
• The platform connects post-sale activities, such as billing and onboarding, directly to deal information. This creates a broader workflow than Nutshell's focus on the sales cycle.
• This tool includes an HTML editor for mass emails and shared inboxes, which gives teams more control over email campaigns compared to Nutshell's basic email features.

Where Monday Sales CRM Lags Behind Nutshell

• Monday sales CRM's high level of customization can create a complex setup process for new teams. This is different from Nutshell, which is known for its simple interface and quick user adoption.
• The platform is part of a larger work management system, which might be too much for teams that only need a dedicated sales CRM. Nutshell, in contrast, keeps its focus on core sales functions.
• Some users report that simple tasks can feel cumbersome and that customer support is not always responsive. This can be a point of contrast for teams that prefer Nutshell's reputation for a straightforward user experience.

Pricing and Cost-Effectiveness

Monday sales CRM offers plans starting at $12 per user monthly for its Basic plan, with Standard at $17 and Pro at $28. This tiered structure provides flexibility but can be more complex than Nutshell's typically straightforward pricing model. For the most current pricing, we recommend visiting Monday sales CRM's official website.

Which One Should You Go With?

Choosing the right Nutshell alternative depends on your team's specific needs, budget, and existing tech stack. This guide analyzed several options to provide a clear basis for your decision.

If you want to add autonomous agents to your sales process, 11x is a relevant option. Its digital workers handle tasks like prospect research and outreach, supporting your sales staff and managing parts of the sales cycle.