Quack Alternatives

You might be using Quack for good reasons. It's a solid tool for teams that need to make many calls quickly. For straightforward, high-volume outreach, it performs well and gets the job done without extra complexity.

But like any tool, it has limits. Some users report occasional glitches and a dated user interface. We analyzed the top alternatives on G2 and compared their pros and cons to Quack to help you shortlist options. Let's get started.

11x: Digital Workers For Sales

If your team wants to automate sales, 11x provides digital workers for outreach. This is an option for companies that need a different way to structure their sales process and delegate specific tasks to a digital workforce.

11x is a go-to-market platform that uses AI agents to handle the sales process. These agents operate on their own to manage sales tasks from start to finish.

One agent, Alice, sources prospects, conducts outreach through email and LinkedIn, and updates the CRM. Another agent, Julian, handles inbound lead qualification and schedules meetings.

The platform combines tools for data enrichment, sales outreach, and email warmup. This can replace the need for multiple separate software solutions in a traditional GTM stack.

Quack Alternatives

Here is a detailed look at the top Quack alternatives. We compare each tool's features, pricing, and specific advantages and drawbacks relative to Quack to inform your decision.

1) Aircall

Aircall is a cloud communications platform for sales and support. It combines voice, SMS, and WhatsApp into a single workspace. For outbound sales, the service includes a Power Dialer and click-to-dial functions that use CRM context.

The platform also offers AI voice agents to handle inbound calls around the clock and provides real-time assistance for reps during live calls. Aircall allows for a quick, hardware-free setup.

Aircall's Main Features

• Handles, qualifies, and routes inbound calls 24/7 using AI voice agents.
• Provides real-time coaching during live calls and automates follow-up workflows.
• Manages WhatsApp conversations, calls, and texts from a unified workspace.
• Connects with over 100 native applications like Salesforce, HubSpot, and Zendesk.

How Aircall Compares To Quack

Average Review Score: 4.4/5 stars based on 1,314 G2 reviews.

• Aircall provides voice, SMS, and WhatsApp in a single workspace, offering more ways to contact customers compared to Quack, which centers on voice calls.
• The platform includes AI voice agents to handle inbound calls and gives real-time assistance to sales reps, a feature not present in Quack.
• It connects with over 100 business applications like Salesforce and HubSpot, which allows for more unified data flows than Quack's system.
• Users often find Aircall's interface modern and simple to navigate, which is a point of contrast with Quack's reportedly dated design.

Where Aircall Differs From Quack

• Aircall's pricing plans require a three-user minimum. This structure may not be ideal for solo sales reps or very small teams that do not need multiple seats for a calling tool.
• Some users report occasional connection issues or call quality drops. For teams that rely on a tool for high-volume outbound calls, consistent performance is a primary need.
• The platform includes multiple channels like SMS and WhatsApp. Teams that need a simple, dedicated tool for voice calls might find these additional features add unnecessary complexity to their workflow.

Pricing and Cost Comparison

Aircall offers an Essentials plan at $30 per user per month and a Professional plan at $50 per user per month, both billed annually with a three-user minimum. A direct cost comparison with Quack is not possible as its pricing information is not publicly available.

2) Five9

Five9 is a cloud contact-center platform that combines AI agents with human agents. The system uses its Genius AI suite to automate tasks and personalize customer interactions across voice, chat, email, and social media.

It supports omnichannel engagement for over 3,000 global customers. For example, Central Bank uses its AI virtual agents, while Exact Sciences uses AI automation for patient appointments.

Five9's Main Features

• Offers AI and automation through its Genius AI suite, which includes conversational agents, agent assistance, and a studio for building virtual agents.
• Supports customer engagement across digital channels like voice, chat, email, social media, SMS, and video.
• Includes employee engagement tools for workforce management, quality control, performance management, and interaction analytics.
• Provides a global voice network, open APIs and SDKs for customization, and integrations with CRM and UC systems.

How Five9 Compares To Quack

Average Review Score: 4.1/5 stars based on 533 G2 reviews.

• Five9 supports customer contact across voice, chat, email, and social media. This provides more communication options compared to Quack, which focuses on voice calls.
• The platform includes an AI suite for task automation and agent assistance, a different approach from Quack's manual calling system.
• It offers workforce management and quality control tools. These features provide more administrative oversight than what is available in Quack.
• Its open APIs and SDKs allow for custom development, offering more system personalization than Quack's standard setup.

Where Five9 Differs From Quack

• Five9 is a comprehensive platform, and some users find its setup requires deep product knowledge. This differs from Quack's design, which is built for more straightforward implementation and use.
• The platform supports multiple channels like chat and email. For teams that only need a dedicated voice dialer, these extra features can introduce unneeded complexity compared to Quack's focused approach.
• Some users report that the administrative tools can feel outdated or difficult to manage. This can happen due to a mix of new and legacy interfaces, which may complicate campaign setup.

Pricing and Cost Comparison

Five9 does not provide public pricing details, so a direct cost comparison with Quack is not possible. For the most accurate and up-to-date pricing information, we recommend visiting Five9's official website to request a custom quote.

3) RingCentral Contact Center

RingCentral Contact Center is a platform for customer engagement that supports sales and service teams. It offers tools to manage interactions across voice, digital, and social channels.

For outbound campaigns, its parallel dialer calls multiple numbers per agent at the same time. The system connects agents only to live conversations, a function that aims to increase talk time and reduce manual dials.

RingCentral Contact Center's Main Features

• Manages customer interactions across voice, digital, and social media channels.
• Uses a parallel dialer to call multiple numbers for each agent simultaneously.
• Connects agents only to live conversations to increase active talk time.

How RingCentral Compares To Quack

Average Review Score: 4.0/5 stars based on 154 G2 reviews.

• RingCentral Contact Center supports customer interactions across more than 30 digital channels in addition to voice. This provides more communication options compared to Quack, which focuses on voice calls.
• It includes AI options like bots and Intelligent Virtual Agents for customer self-service, a different approach from Quack's manual system for outreach.
• The platform offers over 300 prebuilt integrations, which allows for a more connected software stack than what is available with Quack.
• This tool provides a workforce engagement and analytics solution. This gives teams more oversight for management and performance tracking than Quack's core features.

Where RingCentral Differs From Quack

• RingCentral Contact Center provides features across many channels. This can add complexity for teams that only need a simple voice dialer, compared to Quack's straightforward design.
• The platform's setup can take time, with an average implementation of two months. This is a longer process compared to Quack, which is designed for quick and simple use.
• Some users report occasional call quality issues or dropped calls. For teams that depend on high-volume outbound calling, this can be a concern compared to Quack's focus on reliable voice performance.

Pricing and Cost Comparison

RingCentral Contact Center does not make its pricing public, so a direct cost comparison with Quack is not possible. For the most accurate and up-to-date pricing information, we recommend visiting RingCentral Contact Center's official website to request a quote.

4) Dialpad Ai Sales

Dialpad Ai Sales is a workspace for sales teams that uses AI to guide reps and automate tasks. The platform includes a parallel dialer to increase agent talk time by connecting them only to live prospects.

It also provides real-time sales guidance and post-call analytics to help teams improve performance.

Dialpad Ai Sales's Main Features

• Uses AI to guide sales reps, automate tasks, and provide real-time sales assistance.
• Includes a parallel dialer to increase agent talk time by connecting them only to live prospects.
• Provides post-call analytics and summaries to help improve team performance.

How Dialpad Ai Sales Compares To Quack

Average Review Score: 4.4/5 stars based on 4,351 G2 reviews.

• Dialpad Ai Sales uses AI to provide real-time sales assistance and post-call summaries. This offers more automation compared to Quack's manual system.
• It supports voice, messaging, and meetings in a single platform. This provides more communication channels than Quack, which centers on voice calls.
• The tool offers AI transcription and automated summaries for calls. This allows for easier review after a conversation, a feature not available in Quack.
• Dialpad provides applications for desktops, mobile phones, and web browsers. This gives more flexibility for access compared to Quack's standard setup.

Where Dialpad Ai Sales Differs From Quack

• Dialpad Ai Sales is a comprehensive platform, and some users find it has a learning curve for administrators. This contrasts with Quack, which focuses on straightforward use without extensive training.
• The tool includes multiple features like messaging and meetings. Teams that only need a simple tool for voice calls might find the extra functions add complexity compared to Quack's dedicated dialer.
• Some users report occasional technical issues, such as lagging when a call ends or duplicate call logs. This can be a concern for teams that depend on consistent performance for high-volume outreach.

Pricing and Cost Comparison

Dialpad Ai Sales does not make its pricing public, so a direct cost comparison with Quack is not possible. For the most accurate pricing information, we recommend visiting Dialpad Ai Sales's official website to request a quote.

5) Nextiva Contact Center

Nextiva Contact Center is a platform for business communications to manage customer interactions. For outbound campaigns, it offers a parallel dialer that places calls to multiple numbers for each agent simultaneously.

The system connects agents only when a person answers. This method can increase the time agents spend in conversation and reduce the number of manual dials.

Nextiva Contact Center's Main Features

• Manages customer interactions on a business communications platform.
• Offers a parallel dialer that calls multiple numbers for each agent simultaneously.
• Connects agents only when a person answers, which increases conversation time.

How Nextiva Compares To Quack

Average Review Score: 4.5/5 stars based on 3,333 G2 reviews.

• Nextiva Contact Center supports video calls and instant messaging, which provides more communication channels than Quack's voice-only system.
• It includes automated attendants to direct incoming calls, adding a layer of call management automation not present in Quack.
• The tool offers reporting and dashboards for administrative oversight, giving managers more performance data compared to the standard call tracking in Quack.
• Users can access the platform through a browser extension or individual apps, which allows for more flexible access than Quack's standard setup.

Where Nextiva Differs From Quack

• Nextiva is a comprehensive platform with many communication tools. Teams that only need a simple voice dialer may find the extra features add unnecessary complexity compared to Quack's focused approach.
• Some users report occasional call quality or connection issues. This can be a concern for teams that rely on consistent performance for high-volume outreach, an area where Quack is designed to be reliable.
• The platform's interface can sometimes be difficult to manage for certain tasks. Some users note that changes to the system require contact with support, which contrasts with Quack's more direct, self-service design.

Pricing and Cost Comparison

Nextiva offers several pricing plans, with its Digital package starting at $20 per user per month and its Power Suite at $60 per agent per month. A direct cost comparison with Quack is not possible, as its pricing information is not publicly available.

Automate Sales With 11x Digital Workers

If your goal is to delegate sales tasks beyond call outreach, 11x offers a different approach. Its digital workers manage prospecting, outreach, and CRM updates. This option is for teams that want to automate parts of their sales process with AI agents.

With 11x, we use AI to manage the sales process from start to finish. Our agent Alice finds accounts and handles outreach, while Julian qualifies leads and schedules meetings. The platform combines data, outreach, and warmup tools, replacing the need for separate GTM software.

Book a demo to see how our digital workers operate.

6) 8x8 Contact Center

8x8 Contact Center is a customer engagement platform for interactions across voice and digital channels. For outbound campaigns, it includes a parallel dialer that calls multiple numbers per agent. The system connects agents only to live conversations, a method that aims to increase talk time and reduce manual dials for sales teams.

8x8 Contact Center's Main Features

• Routes customer interactions across voice and digital channels using personalized, skills-based rules.
• Provides unified reporting, sentiment analysis, and coaching tools for performance monitoring.
• Offers conversational bots and virtual agents to allow for customer self-service.
• Includes PCI-compliant payment handling directly within a customer interaction.

How 8x8 Contact Center Compares To Quack

Average Review Score: 4.1/5 stars based on 215 G2 reviews.

• 8x8 Contact Center routes customer interactions across voice, chat, email, and social media. This offers more ways to communicate compared to Quack, which focuses on voice calls.
• The platform includes conversational AI to handle customer inquiries automatically, providing a self-service option not available in Quack's manual system.
• This tool provides a Supervisor Workspace with unified reporting and coaching tools. This gives managers more oversight than the standard features available in Quack.
• It offers PCI-compliant payment handling directly within a customer interaction, which allows for secure transactions during a call, a capability not present in Quack.

Where 8x8 Contact Center Differs From Quack

• The platform's comprehensive features can create a learning curve for new users. This contrasts with Quack's design, which prioritizes straightforward use for teams that need a simple calling tool.
• Implementation of 8x8 can take around three months. For teams that need to start making calls quickly, Quack offers a faster setup process due to its simpler design.
• Some users find the interface can feel cluttered because it supports many channels. Teams that only need a dedicated voice dialer might prefer Quack's more focused and less complex layout.

Pricing and Cost Comparison

8x8 Contact Center does not make its pricing public, so a direct cost comparison with Quack is not possible. For the most accurate pricing information, we recommend visiting 8x8 Contact Center's official website to request a quote.

7) Talkdesk

Talkdesk is a cloud contact center platform that uses AI to support customer interactions and agent productivity. For outbound sales, it offers a parallel dialer to increase the number of connections agents make. The system supports multiple dialer modes to match different sales workflows.

Talkdesk's Main Features

• Coordinates multiple AI and human agents for customer experience automation.
• Runs proactive outreach and campaigns using its Agentic Outbound feature.
• Embeds contact center functions into other software using Talkdesk Embedded.
• Provides industry-specific solutions, such as Experience Clouds for travel and hospitality.

How Talkdesk Compares To Quack

Average Review Score: 4.4/5 stars based on 2,431 G2 reviews.

• Talkdesk uses AI to automate customer interactions, which offers a more advanced system compared to Quack's manual call process.
• It supports both voice and email channels. This provides more ways to contact customers than Quack's voice-focused platform.
• The platform includes detailed reporting and dashboards. These tools give managers more performance data than the basic tracking in Quack.
• This tool offers industry-specific solutions for sectors like healthcare, which provides a more tailored setup than Quack's general-purpose design.
• Users get live call transcripts for real-time review and agent assistance, a feature not available in Quack.

Where Talkdesk Differs From Quack

• Talkdesk is a comprehensive platform, and some users find its advanced functions can be complex to manage. This contrasts with Quack, which is designed for straightforward use as a dedicated calling tool.
• Some users report occasional call quality or connection issues. For teams that rely on consistent performance for high-volume outreach, this can be a concern compared to Quack's focus on reliable voice calls.
• The platform includes many features beyond voice, such as email and AI automation. Teams that only need a simple dialer might find these extra tools add unnecessary complexity to their workflow compared to Quack.

Pricing and Cost Comparison

Talkdesk offers several plans, with its CX Cloud Essentials plan starting at $85 per user per month. A direct cost comparison with Quack is not possible as its pricing is not public. You can review all five pricing levels for more information.

8) CloudTalk

CloudTalk is a business call platform for sales and customer service teams. For outbound campaigns, it offers a parallel dialer that calls multiple numbers for each agent and connects them only to live conversations.

This method aims to increase agent talk time and reduce manual work.

CloudTalk's Main Features

• Records calls for quality assurance and training purposes.
• Manages call flow with session routing and session queuing functions.
• Supports communication through both voice and mobile SMS channels.
• Provides session summary notes and reporting dashboards for administrators.

How CloudTalk Compares To Quack

Average Review Score: 4.4/5 stars based on 1,384 G2 reviews.

• CloudTalk supports both voice and mobile SMS channels, which provides more ways to contact customers compared to Quack's voice-only system.
• The platform records all calls and creates summary notes, offering more tools for quality assurance than the standard features in Quack.
• It includes advanced call management with session routing and queuing, allowing for more complex call distribution than Quack's direct system.
• This tool provides detailed reporting and dashboards, giving managers more performance data compared to the basic call tracking available in Quack.

Where CloudTalk Differs From Quack

• CloudTalk has many features, such as workflow automation. Teams that only need a simple voice tool may find this adds complexity compared to Quack's direct approach.
• Some users note occasional call or connection problems. This can be a concern for teams that need consistent performance for high-volume outreach, an area where Quack is designed to be dependable.
• Its extensive features can require more time for setup and training. This differs from Quack, which allows for quick setup and use.

Pricing and Cost Comparison

CloudTalk offers several plans, with its Lite package at $19 per user per year and its Essential plan at $29 per user per year. A direct cost comparison with Quack is not possible, as its pricing information is not publicly available.

9) Salesloft Dialer and Messenger

Salesloft Dialer and Messenger allows sales teams to call and text prospects from any device. For outbound sales, it offers a one-click dial function and pre-recorded voicemails to place more calls in less time. The system also manages inbound lead response with instant alerts.

Reps can use the tool for account management to maintain contact with customers. It also supports SMS messages and call records for conversation history.

Salesloft Dialer and Messenger's Main Features

• Records calls for quality assurance and provides a click-to-call function to dial prospects.
• Sends automated emails and tracks engagement analytics, including open rates, link activity, and attachment views.
• Offers personalization tools for outreach and includes a notes function to log call details.

How Salesloft Compares To Quack

Average Review Score: 4.5/5 stars based on 4,145 G2 reviews.

• Salesloft provides detailed analytics on email engagement, such as open rates and link clicks. This offers more insight into prospect activity compared to Quack's focus on call metrics.
• The tool supports SMS messages in addition to calls. This gives sales reps another way to contact prospects, unlike Quack, which centers on voice communication.
• It sends automated emails as part of a sales sequence. This adds a different communication channel from Quack's voice-only system for outreach.
• The system records calls and includes a notes function to log details. This provides more context for follow-ups than Quack's simpler call management.

Where Salesloft Differs From Quack

• The platform includes many tools beyond a simple dialer. For teams that just need to make calls, this adds complexity compared to Quack's straightforward system.
• Its one-click dialer is for individual calls. This approach is less suited for high-volume campaigns compared to Quack, which is designed for teams that need to make many calls quickly.
• Some users report occasional call issues. This can be a concern for teams that depend on consistent performance, an area where Quack is built to be a reliable tool for high-volume calling.

Pricing and Cost Comparison

Salesloft does not make its pricing public, so a direct cost comparison with Quack is not possible. For the most accurate pricing information, we recommend visiting Salesloft's official website to request a quote.

10) Chorus.ai

Chorus.ai is a conversation intelligence platform that records and transcribes sales calls. The software analyzes conversations to find topics, questions, and competitor mentions. This information helps managers coach reps and gives visibility into the sales pipeline.

Chorus.ai's Main Features

• Analyzes calls using speech-to-text and machine learning to identify topics.
• Manages agent performance with scorecards, coaching materials, and playbook creation.
• Scores customers based on conversation analysis to help prioritize accounts.
• Uses artificial intelligence to create a knowledge base from call recordings for training.

How Chorus.ai Compares To Quack

Average Review Score: 4.5/5 stars based on 2,972 G2 reviews.

• Chorus uses AI to analyze sales calls for topics and questions. This provides insights into conversations, a feature not available in Quack, which is a tool for call execution.
• The platform offers performance management with scorecards and coaching materials from call data. This allows for specific agent training, a function not included in Quack's system.
• It creates a searchable knowledge base from call recordings. New reps can review past conversations for training, which is a feature outside of Quack's core purpose.
• This tool scores customers based on conversation analysis to help prioritize accounts. This adds a data-driven focus to outreach, while Quack is built for call volume.

Where Chorus.ai Differs From Quack

• Chorus.ai is a conversation analysis tool, not a dialer. Teams that need to execute outbound calls would require a separate tool, unlike Quack, which provides this function directly.
• The platform focuses on post-call analysis and coaching. For teams that only need a simple tool for rapid calls, its features might add complexity compared to Quack's straightforward design.
• This tool is designed to supplement a sales process with intelligence; it does not execute the calls. In contrast, Quack is a primary tool for sales teams whose main task is to perform high-volume call campaigns.

Pricing and Cost-Effectiveness

Chorus.ai does not make its pricing public, so a direct cost comparison with Quack is not possible. For the most accurate pricing information, we recommend visiting Chorus.ai's official website to request a quote.

Which One Should You Go With?

The right Quack alternative depends on your team's specific needs and budget. This guide compared the top options to help you evaluate features and make an informed decision.

If your goal is to automate sales tasks beyond calling, 11x provides digital workers. These AI agents handle prospecting and outreach so your team can focus on closing deals.