Fireflies.ai

Overview

Fireflies.ai is an AI-powered meeting assistant that transcribes, summarizes, searches, and analyzes team conversations. It helps organizations capture and unlock knowledge buried in meetings, making it easier to remember, access, and leverage information company-wide. Trusted by 500,000+ companies, Fireflies is GDPR, SOC 2, and HIPAA compliant.

Features

AI-Powered Recording & Transcription

• 95% word-level accuracy in 100+ languages
• Automatic speaker recognition & multi-language detection
• Join any meeting through the Fireflies bot, Chrome extension, mobile app, dialer, or file upload
• Downloadable transcripts, audio/video files, and shareable soundbites

Automated Summaries & Knowledge Capture

• Instant AI summaries with overview bullets, action items, and customizable notes
• Expandable summaries for deeper context
• Automatic task and contact extraction for streamlined follow-ups

Search, Insights & Conversation Intelligence

• Sentence-level, time-stamped search across every transcript
• AskFred assistant answers free-form questions about any meeting
• Talk-time, sentiment, topic, and keyword analytics in a unified dashboard

Integrations & Workflow Automation

• 200+ integrations with CRM (Salesforce, HubSpot), ATS, project management tools, Slack, calendars, and storage providers
• Auto-populate CRM fields, create tasks, and send follow-up emails
• Developer API and custom prompts for specialized workflows

Enterprise-Grade Security & Administration

• SOC 2 Type II, GDPR, HIPAA, and BAA compliance
• 256-bit AES at-rest and SSL/TLS in-transit encryption
• Private, dedicated cloud options plus granular admin and user-group controls

Use Cases

• Onboarding programs: Turn kickoff and training sessions into a searchable knowledge base for new hires.
• Compliance audits: Preserve verified transcript archives for regulatory reviews in finance or healthcare.
• Global collaboration: Provide real-time, multi-language transcripts so distributed teams share a single source of truth.
• Meeting-load reduction: Enable executives to skip live attendance and review concise AI summaries on their schedule.
• Voice-of-customer aggregation: Compile recurring themes from customer calls to guide product roadmaps.

Pricing

A dedicated pricing page is available, and a “Get Started for Free” option indicates a free tier or trial. For more details, visit Fireflies.ai.

Customer Reviews and Feedback

Users appreciate Fireflies.ai for bringing structure to meetings, enhancing transparency, and providing valuable analytics. The tool is praised for reducing the need for additional calls and helping teams focus on solutions.

“Fireflies brought more structure in our meetings and more transparency within our company.” — Matias Rodsevich, CEO, PR Labs

“Impressed by Fireflies’ analytics. It helps track my team conversations.” — Ed Leon Klinger, CEO, Flock

“Fireflies cuts down on additional calls with customers, letting us focus directly on solutions.” — Lee McMahon, Co-Founder, Clara

Pairing Fireflies.ai with 11x

11x is an AI digital workforce platform that automates B2B go-to-market and sales operations. Its AI agents, Julian and Alice, autonomously engage, qualify, and schedule meetings with leads using behavioral signals—without requiring engineering lift or manual outreach.

When used together, Fireflies.ai and 11x can significantly streamline sales operations. Fireflies.ai captures and analyzes meeting data, while 11x uses this intelligence to engage and qualify leads more effectively. This combination ensures that sales teams have actionable insights and can focus on high-priority tasks.

Book a demo to see how 11x can identify your ideal buyers, engage decision-makers 24/7, and book meetings on autopilot.