11x publishes starting prices of $36,000 a year for 11x Outbound, and $2,417 a month for chat or $5,333 a month for voice on 11x Inbound, all billed annually. Pro and Enterprise plans are quoted, so the total depends on prospect volume, call or chat volume, users, channels and contract length.
Key takeaways
- 11x Outbound Growth starts at $36,000 a year, billed annually, for up to 5 users and 2,000 new prospects a month.
- 11x Inbound Growth starts at $2,417 per month for chat (3,000 chats a month) or $5,333 per month for voice (2,000 calls a month), billed annually.
- 11x Outbound is priced per new prospect, not per email sent, and 11x Inbound is priced by call and chat volume per channel.
- Annual contracts are the default; Pro and Enterprise also offer two- and three-year terms with discount tiers, and there are no setup or implementation fees.
- 11x does not offer month-to-month or self-serve plans, and its lowest published price is about $2,400 a month.
11x plans and published prices
Each product has three tiers: Growth has a published starting price, and Pro and Enterprise are custom-quoted. 11x Outbound and 11x Inbound are priced separately, and you do not have to buy both.
| Product and plan | Published price | Billing | Included volume | Users and notable inclusions |
|---|---|---|---|---|
| 11x Outbound Growth | From $36,000/yr | Billed annually | 2,000 new prospects/mo | Up to 5 users; managed mailboxes; two-way CRM sync |
| 11x Outbound Pro | Custom | Billed annually; 2- and 3-year options | 5,000 new prospects/mo | Up to 10 users; outreach in 105+ languages |
| 11x Outbound Enterprise | Custom | Annual or multi-year | 10,000+ new prospects/mo | Unlimited users; custom integrations and API; SSO; custom DPA and SLA |
| 11x Inbound Growth, voice | From $5,333/mo | Billed annually | 2,000 calls/mo | SMS and WhatsApp; 2 languages; knowledge base; API access |
| 11x Inbound Growth, chat | From $2,417/mo | Billed annually | 3,000 chats/mo | Knowledge base; CRM integration; API access |
| 11x Inbound Pro | Custom | Billed annually; 2- and 3-year options | 4,000 calls or 7,000 chats/mo | 10 languages; 10 concurrent calls |
| 11x Inbound Enterprise | Custom | Annual or multi-year | 50,000+ calls or 100,000+ chats/mo | SIP calling; SSO; custom DPA and SLA |
Source: the published 11x Outbound pricing and 11x Inbound pricing pages.
What drives the cost of 11x
Volume drives most of the price: new prospects a month for 11x Outbound, and calls or chats a month for 11x Inbound. 11x states that it charges per lead, not per send, so the number of emails or follow-ups to a prospect does not change the bill.
Beyond volume, 11x lists these factors for Pro and Enterprise quotes:
- Users and seats. Outbound Growth covers up to 5 users, Pro up to 10, and Enterprise has no user cap.
- Channels. Inbound is quoted per channel, so voice and chat are priced separately.
- Concurrency. Inbound Pro and Enterprise pricing depends on how many calls run at once. 11x advises sizing for peak demand, not the monthly average.
- Languages and use cases. Multi-language outreach starts at Outbound Pro, and Inbound Growth includes 2 languages.
- Enterprise requirements. SSO and a custom DPA or SLA are Enterprise features. 11x notes that a single security requirement can put a buyer on Enterprise regardless of volume.
- Commitment length. Two- and three-year terms on Pro and Enterprise carry discount tiers.
What every plan includes
Every plan bundles the infrastructure and onboarding that buyers would otherwise pay for separately. 11x says there are no setup, implementation or per-integration fees.
- 11x Outbound: research on every account and contact in the territory, a 400M+ contact base, and 11x-managed mailboxes with domain setup, warm-up, inbox rotation and monitoring. Every tier includes two-way CRM sync.
- 11x Inbound: phone number provisioning and warm-up, a knowledge base, CRM sync and API access at every tier. It answers inbound leads on voice or chat in under a minute, 24/7.
- Onboarding: standard onboarding takes 2 weeks on Growth and Pro, and white-glove onboarding on Enterprise takes 4 weeks.
Two costs sit outside the 11x contract: your own CRM license, and a telephony provider if you use SIP calling on Inbound Enterprise.
Contract terms 11x publishes
11x sells annual contracts by default, with multi-year options on higher tiers. The published terms are:
- Annual billing is the default on every plan.
- Pro and Enterprise support two- and three-year commitments with discount tiers.
- Price increases at renewal are capped, and a multi-year commitment locks the current rate for the full term.
- Not renewing requires 30 days' written notice.
- There is no published self-serve free trial; the starting point is a demo.
11x does not publish cancellation terms within a contract term, minimum purchase rules or overage rates. Volume allowances are set per tier, and 11x asks customers to discuss expected overage with their 11x representative before it happens.
Is there a single annual price for 11x?
No single annual figure describes 11x pricing; some third-party sites cite about $50K a year, but 11x publishes starting prices that vary by product and channel. Growth plans start at $2,417 a month for Inbound chat, $36,000 a year for Outbound and $5,333 a month for Inbound voice, each billed annually. A team buying one product at Growth pays a different amount from a team buying both, and Pro and Enterprise are quoted on volume, users, channels and terms. Use the published pricing pages, not a flat estimate, to budget.
Who 11x is not priced for
11x is priced for enterprise and mid-market revenue teams with more leads, territory or customers than their reps can cover. It is not a fit for:
- Teams with a budget under about $2,400 a month, which is below the lowest published plan.
- Month-to-month buyers, since every plan is billed annually or on a multi-year term.
- Self-serve buyers who want to sign up and start without a demo or onboarding.
- Teams looking for support ticket deflection rather than sales conversations.
Teams in these groups are usually better served by self-serve tools with monthly per-seat pricing.
How to choose a plan
Pick the tier by the first limit you hit: volume, users, languages or enterprise requirements. 11x recommends these starting points:
- A small team testing outbound: 11x Outbound Growth, since 5 users and 2,000 prospects a month is enough to prove the motion.
- Steady inbound with no after-hours coverage: 11x Inbound Growth. Check peak concurrency first.
- Outreach across several regions and languages: 11x Outbound Pro.
- A security review with SSO or a custom DPA in procurement: Enterprise.
11x also suggests buying one product first, even if you plan to run both later. Compare the details on 11x Outbound and 11x Inbound, then book a demo for a Pro or Enterprise quote.
Last updated November 2026.
How much does 11x cost per month?
11x Outbound Growth starts at $36,000 a year for up to 5 users and 2,000 new prospects a month. 11x Inbound Growth starts at $2,417 per month for chat (3,000 chats) or $5,333 per month for voice (2,000 calls). All are billed annually; Pro and Enterprise are custom-quoted.
Does 11x offer monthly billing or a free trial?
No. Annual billing is the default on every plan, Pro and Enterprise also offer two- and three-year terms, and 11x does not publish a self-serve free trial. The starting point is a demo.
Are there setup fees for 11x?
No. 11x states that onboarding is included at every tier with no setup, implementation or per-integration fees. Mailbox infrastructure for 11x Outbound and phone infrastructure for 11x Inbound are bundled. You supply your own CRM license.
How is 11x Outbound priced?
11x Outbound is priced per new prospect, not per email sent. Growth includes 2,000 new prospects a month, Pro 5,000 and Enterprise 10,000 or more, and users scale from 5 to 10 to unlimited.